Learning Partnerships & KPI Analytics Analyst

Liveops, Inc.; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive insurance

401(k) match

Flexible vacation plan

Job summary

A customer support outsourcing firm is seeking a Learning Program Partnerships Analyst to coordinate relationships with cross-functional teams and clients. The candidate will facilitate meetings, maintain KPI documents, and drive improvements across learning programs. Applicants should have a Bachelor's degree and 2–4 years of relevant experience. The role is ideal for someone with strong analytical skills, problem-solving abilities, and excellent communication skills. Competitive benefits and a supportive work culture are offered.

Qualifications

• 2–4 years’ experience in program coordination, learning operations, or project coordination.
• Experience with KPIs, dashboards, or performance-trend analysis.
• Ability to organize complex information with high accuracy.

Responsibilities

• Host and coordinate regular cross‑functional program meetings.
• Maintain a shared KPI trends document for performance tracking.
• Surface actionable insights from program data and stakeholder feedback.

Skills

Program coordination

Learning operations

Analytical skills

Stakeholder management

Communication skills

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Confluence

BI dashboards

Job description

A customer support outsourcing firm is seeking a Learning Program Partnerships Analyst to coordinate relationships with cross-functional teams and clients. The candidate will facilitate meetings, maintain KPI documents, and drive improvements across learning programs. Applicants should have a Bachelor's degree and 2–4 years of relevant experience. The role is ideal for someone with strong analytical skills, problem-solving abilities, and excellent communication skills. Competitive benefits and a supportive work culture are offered.