Learning Partner

HCSC; Richardson (TX); Hybrid; USD 62,000 - 136,000; Full time

Benefits offered by this job

Hybrid work model

Tuition reimbursement

Job summary

Health Care Service Corporation (HCSC) is seeking a Senior Instructional Design professional to lead education strategy across a business line. The role emphasizes building consultative partnerships, analyzing learning needs, and delivering blended instructional solutions.

The ideal candidate will coach teams, manage multiple complex initiatives, and drive evaluation of learning outcomes. Hybrid work, with in-office and remote days, is offered along with a total rewards package.

Qualifications

• Bachelor’s degree in HRD or related field plus 4 years of experience in instructional design or performance consulting, or 8 years in that area.
• Strong consultative communication and negotiation skills.
• Ability to communicate effectively in visual, verbal, and written forms.
• Demonstrated technical aptitude and analytical skill set.

Responsibilities

• Develop and execute education strategy aligned with a specific business line.
• Foster consultative partnerships across the organization and manage client-facing relationships.
• Analyze performance gaps and recommend strategic learning solutions; evaluate outcomes.
• Coach and develop team members and manage multiple complex initiatives autonomously.
• Coordinate communication plans and project management activities for implementations.

Skills

Consultative communication

Negotiation

Verbal and written communication

Analytical skills

Project management

Adult learning theory

Education

Bachelor’s degree in HRD or related field

Master’s Degree preferred

Job description

Flex

IL - Chicago

TX - Richardson

Full time

R0055175

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This position is responsible for developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture. Developing and nurturing consultative partnerships across the organization. Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions. Coaching and developing team members. The scope includes instructional strategies for instructor-led, web-based, and blended solutions. Fostering and maintaining strong ongoing client-facing relationships. Autonomously and effectively managing multiple complex initiatives. Participating with teams and consulting with customers and internal workgroups. The coordination of communication plans and project management activities related to divisional and/or enterprise implementations. And the evaluation of learning and business outcomes.

Required Job Qualifications:

• Bachelor’s degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting, OR 8 years of experience in instructional design, performance consulting.
• Consultative communication skills and negotiation skills
• Communicate effectively and professionally in visual, verbal, and written forms.
• Demonstrate technical aptitude and analytical skill set.
• Manage multiple, complex projects independently and efficiently.
• Sound inductive and deductive reasoning.
• Experience working with others to analyze information and evaluate results to identify appropriate solutions.
• Able to overcome obstacles by developing solutions to meet individual and departmental goals.
• Capable of applying accepted and emerging adult learning theories and instructional design trends on the job.

Preferred Job Qualifications:

• Master’s Degree in Human Resource Development or related field
• 3 years of learning and development experience in a corporate or business setting
• Ability to establish and nurture partnerships with multiple internal and external customers, senior management, and subject matter experts.

This is a Flex (Hybrid) role: 3 days in office; 2 days remote.

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$61,500.00 - $136,100.00

Exact compensation may vary based on skills, experience, and location.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.

Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,

Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association