Sr. Director, Security Operations Center

HCSC; Richardson (TX); On-site; USD 162,000 - 300,000; Full time

Job summary

HCSC is seeking a Director of the Cyber Fusion Center in Richardson, TX to lead the enterprise cyber threat detection and escalation. The role directs CFC operations to meet SLA requirements and collaborates with Cyber Defense leadership to strengthen the security posture.

The position requires 12+ years in IT/Info Security (16+ accepted), 5+ years in management, and strong leadership, risk assessment, and communication skills. Travel may be required.

Qualifications

• Bachelor's degree in IT/Information Security or related field.
• 12+ years IT/Information Security experience OR 16+ years in IT/IS.
• 5+ years in management and/or leadership.
• Leadership and collaboration skills in high‑stress environments.
• Experience with SOC, incident handling, and forensics.
• Knowledge of HIPAA and IT standards, policies, and procedures.
• Excellent oral and written communication skills.

Responsibilities

• Direct and manage the Cyber Fusion Center (CFC/SOC) activities to ensure SLA‑driven delivery.
• Ensure operational delivery of detection controls and threat handling per SLA.
• Collaborate with Cyber Defense leadership to improve the organization’s posture.
• Oversee the annual budget and allocate resources for projects and operations.
• Translate needs into compelling business cases and perform cost‑benefit analyses.
• Lead SOC teams, including vulnerability management, incident handling and forensics.

Skills

Leadership

Teamwork

Communication

Threat intelligence

SOC management

Incident response

Forensics

Budget management

Risk assessment

Vendor coordination

Education

Bachelor's Degree in IT/ Information Security

Job description

TX - Richardson

IL - Downers Grove

IL - Waukegan

IL - Chicago

Full time

R0048364

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This Position Is Responsible for directing and managing the activities of the HCSC’s Cyber Fusion Center (CFC aka. SOC) to ensure the consistent and SLA driven delivery of all aspects of the enterprise cyber threat detection and escalation processes within the broader Cyber Defense & Investigation ecosystem. As the Director of CFC, the person in this role is responsible for ensuring the operational delivery of all detection controls to ensure that all threat alerts are appropriately handled per SLA requirements. This role will also work in cooperation with the other Cyber Defense leadership and staff to defend HCSC against cyber threats and constantly improve the organization’s Cyber Security Posture, ensuring the CFC is operating effectively within the overall governance and leadership expectations and standards.

• Bachelors Degree and 12 years experience in Information Technology/Information Security OR 16 years experience in Information Technology/Information Security

• 5 years in Management and/or Leadership.

• Leadership -Effectively leads teams & people

• Teamwork and collaboration

• Understanding of the unique sensitivities and dependencies involved in protective intelligence investigations and analysis

• Ethical standards and an ability to make critical decisions in a high stress, time sensitive environment, with ambiguous or incomplete information

• Willingness to work non-standard hours, if necessary, and to travel frequently in support of investigations, crisis management or other critical company programs

• Oral & written communication skills

• Experience using technology and analytical tools to assess risk, identify vulnerabilities, and drive investigative and risk management decisions

• Experience developing effective awareness campaigns, training, and executive-level briefings

• Knowledge of hacker methodologies and tactics, system vulnerabilities and key indicators of attacks and exploits

• Experience managing SOC Teams, including vulnerability management, incident handling and forensics

• Problem solving and analytical skills to define risk, identify potential threats, and develop action/mitigation plans. Knowledge of emerging technologies

• System and technology integration

• IT standards, procedures, policies (e.g., HIPAA)

• Experience with cyber defense and investigation related technologies

• Experience with ticket tracking, Forensics & Investigation, and Network Scanning

*Overseeing the annual budget and allocating resources for various projects and operational needs.

*Translating needs and initiatives into compelling business cases.

*Conducting cost-benefit analyses to justify investments and ensure ROI.

Preferred Job Qualifications:

• Bachelors Degree in Computer Science, MIS or related field.

• CISSP

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards .

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range

$161,500.00 - $299,700.00

Exact compensation may vary based on skills, experience, and location.

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For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren’t afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you’ll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.

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