Learning Operations Specialist

Robinhood; Lake Mary (FL); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company is seeking a Learning Operations Specialist to enhance performance through effective learning experiences and data-informed operations. This role involves managing LMS administration, conducting audits, and analyzing learning data. The ideal candidate will have substantial experience in LMS platforms and data analytics. Join a collaborative team that values diversity and offers competitive pay, health insurance, and generous benefits.

Benefits

100% paid health insurance for employees

Annual wellness and development budget

Mental health support

Generous time off

Qualifications

• 5+ years in LMS administration or learning operations.
• Deep knowledge of LMS platforms and data analytics.
• Experience with automated data integrations.

Responsibilities

• Own LMS daily administration and user management.
• Conduct audits for data accuracy and compliance.
• Analyze learning data and create dashboards.

Skills

Data Analytics

Program Management

Attention to Detail

Collaboration

Tools

SQL

BI Tools

LMS Platforms

Job description

Join to apply for the Learning Operations Specialist role at Robinhood.

Robinhood Markets was founded on the idea of democratizing finance for all. We focus on lowering barriers and providing greater access to financial information, building products that enable everyone to participate in the financial system.

About the team + role

Robinhood’s Learning & Development team enhances performance through high-quality learning experiences and seamless, data-informed operations. You will be responsible for the operational excellence of our learning ecosystem, including LMS administration, audits, analytics, and system integrations.

Location: Preferably in one of the listed office locations; remote work is limited to certain US regions. Please consult with your recruiter for details.

What You’ll Do

1. Own LMS daily administration, including user management, assignments, troubleshooting, and security.
2. Manage enterprise training assignments, rules, and workflows.
3. Conduct audits for data accuracy, tracking, and compliance.
4. Review training programs for effectiveness and engagement.
5. Create dashboards and visualizations to share metrics.
6. Respond to leadership and regulatory reporting needs with insights.
7. Analyze learning data, highlighting trends and recommendations.
8. Support incident responses with data and reporting.
9. Maintain SOPs for learning systems and data processes.
10. Partner with cross-functional teams for system integrations.
11. Serve as an internal expert during LMS migration.
12. Drive stakeholder understanding of audience-building considerations.
13. Primary owner of the LMS.

What You Bring

• 5+ years in LMS administration, learning operations, data analytics, or related fields.
• Deep knowledge of LMS platforms (experience with Sana is a plus).
• Strong technical skills and attention to detail.
• Experience with complex assignment rules and automation.
• Ability to present data effectively, understanding UX principles.
• Experience reporting on training impact and ROI, familiar with evaluation models like Kirkpatrick.
• Experience with automated data integrations from Data Lake and LMS.
• Process-oriented with good documentation and improvement skills.
• Strong program management and collaborative approach.
• Reliable, detail-oriented, and cross-functional working skills.
• Familiarity with data schemas (SCORM, xAPI); SQL or BI tools a plus.

What We Offer

• Competitive pay and pay equity.
• 100% paid health insurance for employees, 90% for dependents.
• Annual wellness and development budget.
• Family benefits, mental health support, generous time off, and office perks.

Salary depends on location, experience, and market factors. The range varies by region, and the role is eligible for bonuses and equity.

We seek growth-minded, collaborative individuals passionate about our mission. You don't need to meet every requirement to apply. We value diversity and inclusion and provide accommodations as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing