Learning Operations Leader: Exhibits & Programs

Muse Knoxville; Knoxville (TN); On-site; USD 60,000 - 68,000; Full time

Job summary

Muse Knoxville is seeking a Director of Learning Operations to ensure educational programs, exhibits, and spaces are well-scheduled, staffed, tracked, and ready to provide excellent experiences for children and families. You will supervise part-time staff and coordinate across departments to enhance learning environments.

The role emphasizes data-driven decision making, operational efficiency, and collaboration with the VP of Education & Exhibits to support planetarium operations and new

Qualifications

• Passion for K-12 education and informal learning.
• Exceptional organization and attention to detail.
• Strong analytical and data-management skills.
• Experience with spreadsheets, databases, dashboards.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Prototype, test, refine, and evaluate new exhibit features and open-ended learning experiences.
• Oversee scheduling, staffing, and logistics for field trips and school-based programs.
• Maintain accurate education calendars and scheduling systems.
• Develop and maintain dashboards, reports, and data tools to track departmental performance.
• Monitor exhibit uptime and coordinate with operations and vendors.

Skills

Data analysis

Scheduling

Staff management

Dashboard creation

Spreadsheet/database skills

Tools

Excel

Dashboards

Job description

Muse Knoxville is seeking a Director of Learning Operations to ensure educational programs, exhibits, and spaces are well-scheduled, staffed, tracked, and ready to provide excellent experiences for children and families. You will supervise part-time staff and coordinate across departments to enhance learning environments.

The role emphasizes data-driven decision making, operational efficiency, and collaboration with the VP of Education & Exhibits to support planetarium operations and new