Learning & Onboarding Coordinator – NYC Travel

LANTERN COMMUNITY SERVICES, INC; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Lantern Community Services, Inc. is seeking a Training & Learning Coordinator to support agency-wide workforce development.

You will coordinate training logistics, manage the Relias LMS, and ensure onboarding and professional development are delivered effectively across Lantern. Reporting to the Director of Training & Learning, you will work with HR, Compliance, and program leadership to organize training, track participation, and maintain audit-ready records while traveling to Lantern sites as

Qualifications

• Bachelor’s degree required.
• Minimum of 3 years of experience in training coordination or workforce development.
• Experience managing or supporting a Learning Management System (e.g., Relias) required.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities, deadlines, and stakeholders.
• Strong written communication and reporting skills.
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
• Detail-oriented with strong accountability and follow-through.
• Ability to work collaboratively across departments.

Responsibilities

• Coordinate logistics for in-person and virtual trainings, including scheduling and facilitator support.
• Maintain and manage the agency-wide training calendar for consistency.
• Ensure training materials, attendance tracking, and documentation are standardized.
• Support leadership development and specialized training initiatives.
• Administer and maintain the Relias LMS with trainings assigned and tracked.
• Track training compliance and generate reports on participation and completion.
• Identify gaps in training completion and follow up with programs and staff.
• Develop learning pathways by role and coordinate New Hire Orientation.
• Track onboarding training completion and update HR and leadership.
• Maintain audit-ready training records per requirements.
• Compile and analyze training data to identify trends and drive improvement.
• Assist with post-training evaluations and feedback collection.
• Collaborate with HR, Compliance, and Program Leadership on training needs.
• Support department initiatives under the Director of Training & Learning.
• Perform other duties as assigned.

Skills

Organizational skills

Project coordination

Relias familiarity

Microsoft Excel

PowerPoint

Attention to detail

Cross-department collaboration

Written communication

Education

Bachelor’s degree

Tools

Relias LMS

Job description

Lantern Community Services, Inc. is seeking a Training & Learning Coordinator to support agency-wide workforce development.

You will coordinate training logistics, manage the Relias LMS, and ensure onboarding and professional development are delivered effectively across Lantern. Reporting to the Director of Training & Learning, you will work with HR, Compliance, and program leadership to organize training, track participation, and maintain audit-ready records while traveling to Lantern sites as