Learning Management System (LMS) Administrator / Training Developer

State of North Carolina; Wake Forest (NC); Hybrid; USD 55,000 - 97,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

The State of North Carolina, DHHS, is seeking a Learning Management/Staff Development Specialist II to lead LMS administration, design training programs, and deliver instruction across multiple settings. This role collaborates with program leaders to implement learning initiatives and drive continuous improvement in workforce development.

Qualified candidates have a bachelor’s degree with three years of related training development experience or an equivalent combination of education and

Qualifications

• Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role.
• OR an equivalent combination of education and experience.
• EEO Statement applies to all applicants.

Responsibilities

• Design and develop training programs, plans, and materials that align with organizational and program needs.
• Deliver classroom and/or clinical instruction for assigned programs and adapt instructional methods based on audience and learning objectives.
• Evaluate training effectiveness and revise programs, materials, or approaches to improve outcomes and maintain relevance.
• Identify training and development objectives in collaboration with program leadership to support organizational goals.
• Provide consultative guidance and organizational development support within division, department, hospital, facility, or system-wide training structures.
• Implement and maintain external training programs for users of statewide systems and support training delivery across multiple organizational settings.
• Administer, support, or oversee statewide learning management systems to ensure accessibility, functionality, and user compliance.
• Lead committees, participate in executive leadership activities, or contribute to strategic planning processes within smaller agencies or facilities.
• Supervise or provide direction to Staff Development Specialist I positions and administrative staff involved in training operations.

Skills

LMS administration

Instructional design

Staff supervision

Education

Bachelor’s degree + 3 years training development experience

Equivalent education/experience

Job description

Agency

Division

Job Classification Title

Staff Development Specialist II (S)

Position Number

Grade

NC15

About Us

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.

Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources’ website.

Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!

Description of Work

The Learning Management System (LMS) Administrator / Training Developer serves as the primary administrator for Learning Management System (LMS) operations within the organization. This position oversees daily LMS Administration, assists employees with training access and technical issues, and supports the research, design, development, and facilitation of learning programs across multiple formats.

This role also provides cross‑system support for performance management processes and assists with technical platforms such as ServiceNow, Smartsheet, and SharePoint. In addition, the position collaborates with internal partners, contributes to system enhancements, and supports organizational development initiatives through high‑quality training solutions and continuous improvement efforts.

Key Responsibilities Include:

• Design and develop training programs, plans, and materials that align with organizational and program needs.
• Deliver classroom and/or clinical instruction for assigned programs and adapt instructional methods based on audience and learning objectives.
• Evaluate training effectiveness and revise programs, materials, or approaches to improve outcomes and maintain relevance.
• Identify training and development objectives in collaboration with program leadership to support organizational goals.
• Provide consultative guidance and organizational development support within division, department, hospital, facility, or system‑wide training structures.
• Implement and maintain external training programs for users of statewide systems and support training delivery across multiple organizational settings.
• Administer, support, or oversee statewide learning management systems to ensure accessibility, functionality, and user compliance.
• Lead committees, participate in executive leadership activities, or contribute to strategic planning processes within smaller agencies or facilities.
• Supervise or provide direction to Staff Development Specialist I positions and administrative staff involved in training operations.

Knowledge Skills and Abilities/Management Preferences

_ Salary Grade Range: $55,221 - $96,639 _

C_an_didates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Expert proficiency conducting formal and informal training programs using structured techniques and instructional methods.
• Demonstrated experience applying human behavior theories and principles to training design, delivery, and learner engagement.
• Strong track record formulating ideas and communicating complex information clearly and effectively to diverse audiences across varied settings.
• Proven success interpreting federal and state guidelines and administering them accurately within program operations.
• Demonstrated skill planning, organizing, and evaluating training events, including assessing needs, executing sessions, and adapting instructional strategies to meet organizational goals.

This Position Is Funded In Part Through Federal Funds

This Position Is Eligible For A Hybrid Work Option

About the DHHS Division of Human Resources (DHR):

The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit the website forState Benefits.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from an appropriately accredited institution and three years of training development experience in a progressive training or teaching role

OR

An equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.