Learning Management System Coordinator

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare institution is seeking a Learning Management System Coordinator to support training initiatives across its expansive network. This pivotal role collaborates with various teams to enhance the learning experience through effective digital content management. The ideal candidate possesses strong skills in instructional technology, with a background in health education and tools like Adobe Captivate. Join us to help improve training and readiness for healthcare professionals.

Benefits

Comprehensive total rewards package

Educational benefits

Health and retirement benefits

Life and disability insurance

Paid time off

Qualifications

• 2+ years of experience in LMS coordination, preferably in a large healthcare or academic institution.
• Knowledge of Epic systems and healthcare training workflows is a strong plus.
• Familiarity with SCORM standards and eLearning authoring tools.

Responsibilities

• Collaborate with EHR, IS&T, and HR teams to deploy and manage learning programs.
• Create, edit, and manage high-quality digital training materials.
• Conduct quality assurance testing on eLearning modules.

Skills

Organizational skills

Communication

Problem-solving

Education

Associate’s or Bachelor’s degree in Instructional Technology, Education, Healthcare Administration

Tools

Adobe Captivate

Adobe Creative Cloud

Job description

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Position Summary

The Learning Management Systems (LMS) Coordinator supports enterprise-wide learning and training initiatives across a large, dynamic healthcare institution including Epic EHR Systems. This role serves as a key liaison between Epic EHR (Electronic Health Records), IS&T (Information Services & Technology), Instructional Designers, and Human Resources to maintain and enhance the learning experience through our LMS.

Job Details

Learning Management System Coordinator

Job Description

Program Leadership

Position Summary

The Learning Management Systems (LMS) Coordinator supports enterprise-wide learning and training initiatives across a large, dynamic healthcare institution including Epic EHR Systems. This role serves as a key liaison between Epic EHR (Electronic Health Records), IS&T (Information Services & Technology), Instructional Designers, and Human Resources to maintain and enhance the learning experience through our LMS.

The Coordinator is responsible for the creation, SCORM packaging, publishing, and maintenance of digital learning content—including eLearnings, EUPAs (electronic User Proficiency Assessments), and specialized role-based training. They will also ensure that course catalog content remains current, structured, and compliant with organizational standards.

Other Duties: The LMS Coordinator will work closely with vendor training companies and support the Epic Training Scheduler with the assignment of eLearnings and classes through the SNOW ticketing system.

Key Responsibilities

• Collaborate with EHR, IS&T, and HR teams to deploy and manage learning programs across clinical, academic, and administrative areas.
• Create, edit, and manage high-quality digital training materials using Adobe Captivate, Adobe Creative Suite, and other multimedia tools.
• Package and publish eLearning’s from Epic User Web and internal content using SCORM-compliant formats for LMS integration.
• Maintain and update course catalog entries in the LMS, ensuring consistent naming conventions, tagging, and version control.
• Provide end-user support for LMS access, course enrollment, and troubleshooting of technical issues.
• Conduct quality assurance testing to ensure proper functionality of all eLearning modules prior to release.
• Assist in the development and archiving of multimedia resources, training videos, and interactive assessments.
• Work with instructional designers to support the conversion of instructor-led training to engaging online formats.
• Monitor LMS usage and generate standard reports for compliance tracking and learning analytics.
• Support LMS and Epic upgrades, testing, and enhancements in coordination with technical teams.
• Work consistently with staff and colleagues using EHR User Web and terminology.
  
  

Qualifications

• Associate’s or Bachelor’s degree in Instructional Technology, Education, Healthcare Administration, or a related field (or equivalent experience).
• 2+ years of experience in LMS coordination, preferably in a large healthcare or academic institution.
• Knowledge of Epic systems and healthcare training workflows is a strong plus.
• Proficiency in Adobe Captivate and Adobe Creative Cloud (Photoshop, Illustrator, etc.).
• Familiarity with SCORM standards, eLearning authoring tools, and LMS platforms (e.g., Workday, HealthStream, or similar).
• Strong organizational skills with excellent attention to detail and time management.
• Excellent communication and problem-solving abilities.
  
  

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

At Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Hospitals and Health Care

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