Learning Management System Coordinator

Jefferson Health; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution is seeking a Learning Management System Coordinator to maintain and enhance LMS technology applications supporting training initiatives. The ideal candidate will create digital learning content, manage programs across various departments, and ensure compliance with organizational standards in a dynamic healthcare environment. Strong qualifications in LMS coordination, knowledge of Epic systems, and proficiency in multimedia tools are essential for this role.

Benefits

Competitive pay

Health and retirement benefits

Educational benefits

Mental health resources

Paid time off

Qualifications

• 2+ years of experience in LMS coordination in a healthcare or academic institution.
• Knowledge of Epic systems and healthcare training workflows is a strong plus.
• Familiarity with SCORM standards and LMS platforms.

Responsibilities

• Manage and enhance digital learning content including eLearnings and assessments.
• Collaborate with teams to deploy learning programs across various areas.
• Conduct quality assurance testing of eLearning modules before release.

Skills

Organizational Skills

Attention to Detail

Communication

Problem-Solving

Education

Associate's or Bachelor's degree in Instructional Technology, Education, Healthcare Administration, or a related field

Tools

Adobe Captivate

Adobe Creative Cloud

Job description

Job Details

Learning Management System Coordinator

Job Description

Program Leadership

Position Summary: The Learning Management Systems (LMS) Coordinator maintains technology applications and systems that support learning and training initiatives across a large, dynamic healthcare institution including Epic EHR Systems. This role serves as a key liaison between Epic EHR (Electronic Health Records), IS&T (Information Services & Technology), Instructional Designers, and Human Resources to maintain and enhance the learning experience through our LMS.

The Coordinator is responsible for the creation, SCORM packaging, publishing, and maintenance of digital learning content—including eLearnings, EUPAs (electronic User Proficiency Assessments), and specialized role-based training. They will also ensure that course catalog content remains current, structured, and compliant with organizational standards.

Other Duties

The LMS Coordinator will work closely with vendor training companies and support the Epic Training Scheduler with the assignment of eLearnings and classes through the SNOW ticketing system.

Key Responsibilities

1. Collaborate with EHR, IS&T, and HR teams to deploy and manage learning programs across clinical, academic, and administrative areas.
2. Create, edit, and manage high-quality digital training materials using Adobe Captivate, Adobe Creative Suite, and other multimedia tools.
3. Package and publish eLearning's from Epic User Web and internal content using SCORM-compliant formats for LMS integration.
4. Maintain and update course catalog entries in the LMS, ensuring consistent naming conventions, tagging, and version control.
5. Provide end-user support for LMS access, course enrollment, and troubleshooting of technical issues.
6. Conduct quality assurance testing to ensure proper functionality of all eLearning modules prior to release.
7. Assist in the development and archiving of multimedia resources, training videos, and interactive assessments.
8. Work with instructional designers to support the conversion of instructor-led training to engaging online formats.
9. Monitor LMS usage and generate standard reports for compliance tracking and learning analytics.
10. Support LMS and Epic upgrades, testing, and enhancements in coordination with technical teams.
11. Work consistently with staff and colleagues using EHR User Web and terminology.

Qualifications

• Associate's or Bachelor's degree in Instructional Technology, Education, Healthcare Administration, or a related field (or equivalent experience).
• 2+ years of experience in LMS coordination, preferably in a large healthcare or academic institution.
• Knowledge of Epic systems and healthcare training workflows is a strong plus.
• Proficiency in Adobe Captivate and Adobe Creative Cloud (Photoshop, Illustrator, etc.).
• Familiarity with SCORM standards, eLearning authoring tools, and LMS platforms (e.g., Workday, HealthStream, or similar).
• Strong organizational skills with excellent attention to detail and time management.
• Excellent communication and problem-solving abilities.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

About Jefferson

Jefferson is a nationally ranked health care and higher education institution dedicated to providing high-quality clinical care, education, and research. With over 65,000 staff, Jefferson serves the community through numerous hospitals and outpatient locations, and offers a wide range of undergraduate and graduate programs.

Equal Opportunity Employment

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability, or any other protected group or status.

Benefits

Jefferson offers a comprehensive total rewards package including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, and mental health resources to support our colleagues and their families.