Learning Management System Administrator (27-03)

FMU Nursing; South Carolina; On-site; USD 42,000 - 51,000; Full time

Job summary

Francis Marion University invites applications for an LMS Administrator to oversee Blackboard Learn and related learning technologies, ensuring a stable online learning environment for students and faculty.

The role collaborates with Campus Technology, IT staff, and vendors to manage configurations, updates, security, reporting, and training while maintaining comprehensive documentation.

Qualifications

• High school diploma required; associate or bachelor's degree may substitute for experience.
• Experience supporting or administering enterprise applications, LMS or similar platforms.
• Strong troubleshooting, analytical, organizational, and communication skills.
• Ability to work with technical and nontechnical users.

Responsibilities

• Administer, configure, maintain, and support Blackboard Learn and related learning technologies.
• Manage LMS settings, roles, permissions, courses, users, enrollments, and institutional configurations.
• Support integration with student information systems, authentication, and third-party instructional apps.
• Test LMS updates, configuration changes, and new features before production deployment.
• Provide advanced troubleshooting and serve as escalation point for LMS issues.
• Coordinate technical support with Blackboard/Anthology and other vendors.
• Monitor system operation, data integrity, security, and access.
• Develop and maintain technical documentation, procedures, and reports.
• Provide training to faculty, staff, and LMS users.

Skills

Troubleshooting

Analytical skills

Communication skills

Multi-tasking

Technical training

Education

Bachelor’s degree in IT or related field

Associate degree or higher may substitute for work experience

Tools

Blackboard Learn SaaS/Ultra

LMS integrations tools

Job description

Francis Marion University and the Campus Technology Department invite applications for a Learning Management System (LMS) Administrator who will be responsible for the technical administration, operation, maintenance, and support of Francis Marion University’s learning management system and associated instructional technology integrations. The current learning management system utilized is Blackboard. The position serves as the primary technical administrator for the LMS and works with faculty, staff, students, Campus Technology personnel, and vendors to ensure an effective online learning environment.

Essential Duties and Responsibilities:

• Administer, configure, maintain, and support Blackboard Learn and associated learning technologies.
• Manage LMS settings, roles, permissions, courses, users, enrollments, and institutional configurations.
• Support integration with University systems, including student information, identity and authentication, and third-party instructional applications.
• Test and coordinate LMS updates, configuration changes, new features, and integrations before production deployment.
• Provide advanced troubleshooting and serve as an escalation point for LMS-related issues.
• Coordinate technical support and issue resolution with Blackboard/Anthology and other vendors.
• Monitor system operation, data integrity, security, and administrative access.
• Develop and maintain technical documentation, procedures, reports, and knowledge-based materials.
• Provide technical guidance and training to faculty, staff, and other LMS users.

State Requirements:

A high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. An associate degree or a bachelor’s degree in a related field may be substituted for the required work experience.

Francis Marion University Preferred Qualifications:

Bachelor’s degree in information technology, computer science, instructional technology, educational technology, or a related field; or an equivalent combination of education and relevant experience. In addition:

• Experience supporting or administering enterprise applications, learning management systems, or comparable web-based platforms.
• Strong technical troubleshooting, analytical, organizational, and communication skills.
• Ability to work effectively with technical and nontechnical users.
• Experience administering Blackboard Learn SaaS/Ultra.
• Experience with LMS and student information system integrations, authentication and single sign-on, and third-party instructional technology integrations.
• Experience with LMS reporting, security, accessibility, and data-privacy requirements.
• Knowledge, Skills, and Abilities
• Knowledge of enterprise application and learning management system administration.
• Knowledge of authentication, authorization, systems integration, and data-management concepts.
• Strong troubleshooting and problem-solving skills.
• Ability to manage multiple priorities and resolve production-system issues.

State Classification:

IT Services Specialist III (AM62)

Pay Grade:

TEC03

Salary:

$46,206.00

As Francis Marion University has continued to be recognized for its diverse student body, it especially welcomes applicants who can affirm and enhance its mission.

Applicants honorably discharged from a branch of the United States Armed Forces, who meet the minimum training and experience requirements, are given employment preference by all State agencies and higher education institutions in SC.

An Affmar...