The Learning Management Specialist is responsible for managing, executing, and optimizing learning operations, systems, and processes that enable the successful delivery of enterprise learning and talent development initiatives.
Learning Operations & Execution
- Execute end-to-end learning operations, ensuring timely and effective delivery of training programs aligned with business priorities
- Manage and continuously enhance Learning Management System (LMS) governance, ensuring data integrity, process efficiency and compliance.
- Deploy and support onboarding and certification processes.
- Lead training deployments as CDL Academy / Fleet Academy, including vendor communication, ceremony celebration planning and execution
Data, Reporting & Planning
- Develop and manage learning analytics dashboards and executive reporting, providing visibility into program performance, learner engagement, completion rates, and key capability-building metrics.
- Drive training planning activities by monitoring progress against annual learning roadmaps, identifying risks, gaps, and opportunities.
- Conduct analysis of learning and development data to evaluate program effectiveness, measure organizational impact, and identify trends.
- Transform learning data into actionable business insights, providing recommendations to leaders and HR stakeholders that support decision-making, workforce capability development.
- Manage learning program budgets and expense tracking processes.
- Identify opportunities to enhance reporting capabilities, analytics tools, and measurement methodologies.
Stakeholder & Learner Experience support
- Partner with HRBPs to align on training needs, drive follow-ups, and ensure adoption of learning initiatives
- Serve as the primary point of contact for training-related inquiries
- Define in coordination with leaders, the target audiences, and communicate for training programs
- Coordinate the workflow and deliverables of instructional designers
- Review and provide input on training materials to ensure alignment with standards
Training Administration & Logistics
- Planning and execution of learning program logistics, ensuring alignment with learning objectives.
- Manage relationships with external vendors and learning partners.
- Coordinate cross-functional stakeholders to ensure alignment on schedules, requirements, communications, and program deliverables.
- Track action items and support follow-ups from meetings, ensuring timely completion of agreed activities
- Provide administrative support to learning initiatives
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, Education, or a related field required.
- 3-5 years of experience in Talent Management, Learning & Development, Human Resources, Organizational Development, or related areas.
- Ability to manage multiple priorities and administrative processes simultaneously, ensuring accuracy and timely execution in a fast-paced environment
- Strong organizational, time management, and problem-solving skills, with attention to detail and ownership of deliverables
- Proficiency in Microsoft Office and learning systems
- Solid understanding of talent processes
- Experience in administrative, coordinator, or similar roles
- Demonstrated ability to work independently
- Interest in continuous learning and professional development within HR