Learning & Leadership Development Advisor

West Bend Mutual Insurance Company; West Bend (WI); Hybrid; USD 97,000 - 121,000; Full time

Benefits offered by this job

401(k) match

Paid time off

Health Savings Account

Bonus eligibility

Job summary

West Bend Mutual Insurance Company in Wisconsin seeks a Learning & Leadership Development Advisor to partner with HR and business leaders to design, deliver, and continuously improve learning programs that boost organizational effectiveness and associate performance.

The role coordinates with third-party facilitators, manages learning logistics, and optimizes learning technology, including the LMS. A hybrid work setup is available, with location flexibility within 50 miles of West Bend, WI.

Qualifications

• 5 years of experience in Learning & Development or Organizational Development role.
• Ability to build strategic partnerships with internal and external stakeholders.
• Problem-solving, systems and critical thinking skills.
• Written and verbal communication, facilitation, and interpersonal skills.
• Project management across multiple initiatives and on-time delivery.
• Proficiency in organizing and analyzing metrics to drive decisions.
• Proactive, results-oriented approach.

Responsibilities

• Manage the full lifecycle of learning programs from design and communication to delivery and continuous improvement.
• Partner with HRBPs and business leaders to assess needs and execute targeted interventions (e.g., 360-feedback, change management, team building, coaching, onboarding, career development).
• Develop and execute internal communications plans related to learning programs.
• Evaluate, track and report on program effectiveness and drive continuous improvements.
• Curate and manage content/learning paths in the LMS and support ongoing administration.
• Design, develop, and sustain onboarding roadmap for associates and leaders.
• Collaborate with vendors to translate strategic needs and monitor performance.
• Coordinate across HR and business-unit training to align talent programs and early-career efforts.
• Apply a learner-centric, inclusive lens to tools and processes.

Skills

Learning & Development

Organizational Development

Stakeholder partnerships

Problem-solving

Communication

Project management

Data analytics

Facilitation

Education

Bachelor's degree in Adult Education/OD/HR

Tools

LMS

Job description

Learning & Leadership Development Advisor

Job Locations

US-WI-West Bend

ID

2026-3719

Category

Human Resources

Contract

Full-Time

Remote/Hybrid

Hybrid

Company Overview

Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

The Learning & Leadership Development Advisor partners across HR and the business to support the strategy, design, delivery, and continuous improvement of learning and leadership development programs that enhance organizational effectiveness and associate performance. This role partners with third-party facilitators, internal stakeholders, to coordinate learning logistics, role-based learning, and enterprise development offerings. The Advisor also designs and facilitates learning experiences, optimizes learning technology, and drives program effectiveness through measurement and continuous improvement.

Work Location

This position offers a hybrid work schedule. Candidates who are located within 50 miles of a West Bend office location will work a hybrid schedule for collaboration days, team meetings or other in-person events. The position can be based in West Bend, WI.

Responsibilities & Qualifications

The Learning & Leadership Development Advisor is an individual contributor within the Talent Center of Excellence. This role supports strategy, design, and delivery of learning and development programs that enhance organizational effectiveness and elevate associate and leadership performance.

Key Responsibilities

• Manage the full lifecycle of learning programs-from design and communication to delivery and continuous improvement aligned with business needs.
• Utilizing consultative skills, partner with HRBPs and business leaders to assess organizational needs and execute targeted interventions (e.g., 360-feedback, change management, team building, executive coaching, mentoring programs, onboarding, career development, etc.).
• Develop and execute on internal communications plans related to learning programs in alignment with program project plans.
• Evaluate, track and report on program effectiveness by collecting and analyzing feedback and recommending and implementing continuous improvements.
• Select, curate, and manage human skills and leadership content/learning paths in alignment with business needs in the LMS, and support its ongoing administration and optimization.
• Design, develop, deliver, and sustain associate and leader onboarding roadmap.
• Partner with vendors to relay strategic business needs. Ensure needs are translated to appropriate learning and monitor vendor performance.
• Collaborate across the HR function and business unit training functions to ensure integration and alignment of talent programs, early-career efforts and business needs.
• Apply a learner-centric, inclusive lens to ensure tools and processes are practical, accessible, and support meaningful growth.

Preferred Experience and Skills

• 5 years of experience in Learning & Development or Organizational Development role.
• Collaborative with ability to build strong, strategic partnerships with internal and external stakeholders.
• Problem-solving, systems and critical thinking skills.
• Written and verbal communication skills, facilitation, and interpersonal skills, with the ability to adjust style to different audiences.
• Project management skills, with the ability to manage multiple initiatives simultaneously and drive multiple projects to successful completion on time.
• Proficiency in organizing, analyzing metrics to drive decision making.
• Proactive, results-oriented approach.

Preferred Education and Training

• Bachelor's degree in Adult Education, Organizational Development, Human Resources or a related field preferred.

Salary Statement

The salary range for this position is $96,842.00 - $121,053.00 Yr.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:

• Medical & Prescription Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability
• Flexible Spending Accounts
• Life and Accidental Death & Disability
• Accident and Critical Illness Insurance
• Employee Assistance Program
• 401(k) Plan with Company Match
• Pet Insurance
• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
• Bonus eligible based on performance
• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.