Learning Lab Coordinator for Student Success

Lamar Institute of Technology; Beaumont (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Lamar Institute of Technology in Beaumont, Texas seeks a Learning Lab Specialist to oversee the daily operations of the Learning Lab and support student learning and success.

In this full-time, non-exempt role, you will supervise tutor activities, manage inventory, assist with front desk tasks, troubleshoot basic tech issues, and coordinate with faculty and student services to promote effective learning support programs. Flexible scheduling is required.

Qualifications

• High School Diploma or equivalent (G.E.D.)
• Six (6) months of related work experience
• Strong interpersonal and communication skills
• Computer proficiency with Microsoft Office Suite
• Must be able to work a flexible schedule depending upon business needs and that will vary within the Learning Lab’s hours of operation
• Spring & Fall Semesters: Monday-Thursday 9AM-6PM, Friday 8AM-5PM; Summer semesters: Monday-Friday 8AM-5PM

Responsibilities

• Observe tutor appointments, study sessions, and other Lab activities and provide feedback to the Student Life Coordinator
• Oversee day-to-day operations and services of the Learning Lab to increase student usage
• Provide problem-solving support to ensure the effective operation of the Learning Lab and resolution of day-to-day operational issues
• Assist the front desk with tasks such as assisting walk-ins, reducing the wait times for students, etc.
• Answer incoming phone calls, provide information, and assist students with questions regarding Learning Lab services, tutoring, technology, and other student support resources
• Monitor and maintain Learning Lab inventory, including supplies and equipment, and coordinate reordering as needed to ensure resources remain adequately stocked
• Perform basic computer troubleshooting and assist students with common technical issues in the Learning Lab
• Assist with special events sponsored by the College or the Student Services Department
• Prepare and submit purchasing requisitions for Student Life supplies, equipment, events, and other departmental needs
• Refer students to other academic and student support services as needed
• Offer exceptional customer service in a student-centered, professional environment at all times
• Establish and maintain effective and cooperative working relationships with faculty and student service programs and offices to disseminate information on learning support programs
• Support and abide by all rules, regulations, and guidelines at LIT and serve as an appropriate role model for students and employees at all times
• Perform other duties as assigned, such as helping to collect and distribute mail for the Student Services area

Skills

Interpersonal skills

Communication skills

Education

High School Diploma or GED

Associate’s degree or higher

Tools

Microsoft Office Suite

Job description

Lamar Institute of Technology in Beaumont, Texas seeks a Learning Lab Specialist to oversee the daily operations of the Learning Lab and support student learning and success.

In this full-time, non-exempt role, you will supervise tutor activities, manage inventory, assist with front desk tasks, troubleshoot basic tech issues, and coordinate with faculty and student services to promote effective learning support programs. Flexible scheduling is required.