Online Learning Manager

Stanford University; Palo Alto (CA); Hybrid; USD 90,000 - 125,000; Full time

Job summary

Stanford University’s Graduate School of Business Executive Education is seeking an Online Learning Manager to support the LEAD program. The role combines coordination of live sessions, LMS administration, and faculty collaboration to ensure a high-quality online learning experience.

You will work in a small team, supporting ~3–4 courses per quarter, with on-site requirements at Stanford a minimum of 2 days per week. The budgeted salary range reflects mid to senior level responsibilities.

Qualifications

• Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.
• Ability to manage multiple tasks and prioritize effectively.
• Strong communication, both written and oral, with faculty and participants.

Responsibilities

• Coordinate and produce live sessions (interactive webinars) for courses.
• Facilitate weekly teaching team calls to align on delivery.
• Provide first-line participant technical support and LMS troubleshooting.
• Update course content in the LMS and manage release dates and iterations.
• Prepare and maintain course rosters, gradebooks, and weekly notes.
• Debrief with faculty after quarters to plan updates and timelines.

Skills

Online Learning

Project coordination

Teaching support

LMS administration

User support

Education

Bachelor’s degree and 3 years of relevant experience

Tools

Learning Management System

Webinars

Job description

Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact. We invite you to be part of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world.Success at the GSB is defined by The GSB Way - a commitment to shared purpose, community, and excellence in all that we do. We seek individuals who elevate themselves and those around them through the practice of academic candor, generous collaboration, and bringing curiosity and rigor to solving meaningful problems. At the GSB, impact means taking ownership, and contributing to a purpose-driven, collaborative, and high-performing community in service to the institution’s mission.

Executive Education is responsible for the development and management of all the school’s non-degree program offerings. The mission of our organization is to "use GSB faculty ideas to inspire global leaders to change their thinking and drive positive impact throughout their organizations." Executive Education also provides an ideal vehicle for the GSB to experiment with innovation in both content and pedagogy.The Executive Education Program at the Stanford Graduate School of Business is seeking an Online Learning Manager (OLM) to support and deliver the Stanford LEAD program, our flagship high-touch online executive education experience designed for mid- to senior-level professionals and leaders.The Online Learning Manager will join a small, collaborative team led by the Associate Director of Online Courses, supporting the delivery of approximately 3–4 courses per quarter. Working closely with faculty, teaching teams, and the broader LEAD team, the Online Learning Manager plays a key role in ensuring a seamless and high-quality learning experience for participants.

This is a full-time, 100% FTE hybrid position with the expectation of being on-site at the Stanford campus a minimum of 2 days a week. Work may be required outside standard university business hours to conduct faculty sessions.

In this role, you will:Facilitate weekly teaching team calls with the faculty instructor and course facilitators to align on course delivery, ensure consistency across the program, and address any needs or support requiredCoordinate and produce live sessions (interactive webinars) per course, including collaborating with faculty on agenda preparation, slides, and presenter coordination; managing technology setup; providing behind-the-scenes support during the session; and posting recordings afterwardServe as the first point of contact for participant technical issues related to the learning management system, troubleshooting, and escalating as neededMonitor and track participant progress throughout the quarter, providing support and contacting those who fall behind on assignmentsCoordinate the teaching team activities and provide ongoing support throughout the quarter; serve as the primary resource for new course facilitator onboarding and trainingCoordinate course evaluations, including cleaning data, preparing reports, and sharing results with the teaching teamUpdate and maintain course content in the learning management system, including settings, release dates, and content iterations based on faculty direction and approvalPrepare and maintain documents for the teaching team, including rosters, gradebooks, weekly meeting notes, etc.Between quarters, review the teaching team call notes and compile potential course iteration items for discussion. Meet with faculty to debrief the previous quarter, align on any course updates or changes, and confirm live session and teaching team meeting dates for the upcoming quarter.

Budgeted salary for this role: $90,293-$125,000

Responsibilities

Core Duties

• Independently implement, administer and evaluate day-to-dayactivities of the unit, function or program by identifying and executingtasks and objectives, making recommendations that impact policies andprograms, and assigning resources to achieve the goals of theprogram.
• Collect and analyze data, create reports, review and explaintrends; formulate and evaluate alternative solutions and/orrecommendations to achieve the goals of the program orfunction.
• Analyze and interpret policies; develop, revise and implementprocedures for program or function.
• Represent the program or function as the key contact and subjectmatter expert within the department, unit or school. Commit resourcesand provide information and/or training. May also represent the programor function to external/internal stakeholders andconstituencies.
• Organize and/or participate in outreach activities that mayinclude developing communications and training, planning/promotingevents and/or conferences.
• May participate in development of budgets, monitor, and approveexpenditures. May perform limited forecasting and providerecommendations that determine the budget.
• May direct staff to perform various tasks and assignments. Mayalso supervise staff.

Minimum Education and Experience

Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities

• Demonstrated ability to prioritize own work andmulti-task.
• Demonstrated excellent organizational skills.
• Demonstrated ability to take initiative and ownership ofprojects.
• Ability to communicate effectively both orally and inwriting.
• Ability to routinely and independently exercise sound judgment inmaking decisions.
• Demonstrated experience working independently and as part of a team.
• Relevant subject matter knowledge.
• Ability to direct the work of others, for jobs requiringsupervision.