Learning Experience & Events Specialist

Beacon Roofing Supply, Inc

Coppell (TX)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Benefits offered by this job

401(k) match

Medical/Dental/Vision

PTO & Holidays

Paid training & certifications

Legal assistance

Identity protection

Pet insurance

EAP

Job summary

QXO, a leading distributor and installer of building products, seeks a detail-oriented L&D/Training Programs Coordinator to support and scale virtual, in-person, and hybrid learning initiatives. You will manage events, LMS configurations, registrations, and reporting while ensuring accessibility and privacy compliance.

You will collaborate with learners, facilitators, HRBPs, and managers to promote trainings, maintain dashboards, and drive program health.

Qualifications

Bachelor's degree or higher in a related field.
2–4 years in corporate L&D, training/events coordination, program coordination, or related field.
Hands-on experience supporting virtual training (Zoom, MS Teams, Webex or similar) and producing interactive sessions (polls, breakouts, chat moderation).
Working knowledge of an enterprise LMS (e.g., Cornerstone, Oracle, SAP SuccessFactors): enrolling learners, running basic reports, issuing completions.
Strong organization and multitasking skills; comfort with calendars, spreadsheets, and templates; clear written and verbal communication with all levels.

Responsibilities

Coordinate learning events (in-person, virtual, hybrid): schedule dates/rooms/platforms, prep materials, handle AV/catering, and provide on-site support.
Produce virtual courses: open sessions, manage lobbies/polls/breakouts/chat, troubleshoot participant tech, and keep sessions on time.
Build events and sessions in LMS: Configure event sessions, set enrollment criteria, and handle deployment of event / session when ready for go-live.
Manage registrations: handle enrollments/waitlists/cancellations/substitutions, send confirmations and reminders.
Track attendance & completions: reconcile rosters with sign-ins/platform logs, issue certificates, and update records promptly.
Perform basic LMS administration: load new online courses and set metadata, enroll learners, maintain rosters, design and run custom reports, run standard reports, mark users complete for online trainings, and provide basic user support.
Manage learning program budgets: track event expenses, monitor allocations, process invoices, and ensure adherence to financial guidelines.
Report on program health: provide noshow updates and monthly completion/evaluation summaries; budget tracking; maintain compliance dashboards.
Coordinate vendors: schedule instructors, confirm rosters/materials, monitor delivery quality, and support statement of work/invoicing.
Communications: draft and share communications - schedules, pre-work, joining instructions, and post-class surveys with learners, facilitators, HRBPs, and managers.
Promote upcoming trainings: develop and distribute marketing communications (internal postings, emails, promotional messages) to drive awareness and enrollment.
Ensure standards & compliance: support accessibility (captions/accommodations), follow branding/templates, and handle learner data per privacy policies.
Continuously improve: capture feedback, suggest schedule/capacity tweaks, maintain checklists, and update playbooks/templates.
Demonstrate initiative: identify gaps and areas to standardize, take ownership of pending tasks, and proactively seek new assignments or process improvements.
Accessibility & privacy: Coordinate accommodations (e.g., captioning, interpreters, accessible materials) and handle learner data consistent with ADA/Section 508 guidance and company privacy policies (and GDPR where relevant).