Learning Experience Developer

American-Society-For-Quality,-Inc.; Milwaukee (WI); Hybrid; USD 61,000 - 75,000; Full time

Job summary

ASQ in Milwaukee, WI is seeking a Learning Experience Developer to support the design and delivery of engaging, standards-aligned learning products for certification and business education initiatives.

You will collaborate with internal partners, apply adult learning principles, leverage AI tools responsibly, and ensure content meets IACET standards while managing multiple projects with a focus on quality and accessibility.

Qualifications

• Bachelor's degree or equivalent combination required.
• Minimum 2 years designing learning products for adult learners.
• Must be able to comply with attendance and timeliness policies.

Responsibilities

• Designs, develops, and implements engaging learning content using adult learning principles.
• Applies micro-modular design thinking to ensure accessibility and engagement.
• Develops and maintains instructional materials that align with IACET standards.
• Leverages AI tools for content development while ensuring ethical use.
• Collaborates with SMEs, vendors, and internal teams to meet standards.
• Creates and edits multimedia assets using Adobe Creative Suite.
• Converts training content to ILT, e-learning, or blended formats.
• Troubleshoots and resolves reported course issues with quality focus.
• Contributes to curriculum improvements based on VOC feedback and tech.
• Manages multiple projects with timelines and quality requirements.

Skills

Instructional design

Adult learning principles

Project management

Education

Bachelor's degree in Instructional Design, Education, Learning and Development, or related field

Tools

Smartsheet

ProofHub

Articulate 360

Adobe Creative Suite

LMS/CMS platforms

AI tools

Job description

ASQ is the leading membership association to help quality professionals achieve their career goals and drive excellence through quality in their organizations and industries. We provide expertise, knowledge, networks, and solutions to a global membership of individuals and organizations spanning more than 140 countries. ASQ was founded in 1946 and is headquartered in Milwaukee, Wisconsin.

The Position

The Learning Experience Developer is a key member of the ASQ Education team and supports the development of learning products for both ASQ and affiliates. The role collaborates with a wide range of internal partners, including Commercial Execution, the Project Management Office (PMO), and subject matter experts to design and deliver engaging, high-quality learning experiences that advance both certification and commercial (B2B and B2C) education initiatives.

This position ensures that all learning products meet IACET standards for continuing education and CEU eligibility, reflect sound adult learning principles, and leverage AI tools responsibly to enhance content creation, learner engagement, and personalization while maintaining ethical and quality standards. The ideal candidate will have strong collaboration and project management skills and possess deep knowledge of instructional design, adult learning frameworks, and iterative development methodologies.

Previous experience with Smartsheet, ProofHub, Articulate 360, Adobe Creative Suite, LMS/CMS platforms, and/or AI tools is a plus.

The salary range for this role is $60,700-$75,000. Any extended offer is based on the candidate's experience and overall fit for the role.

Main Responsibilities

• Designs, develops, and implements engaging learning content and assessments using adult learning principles and instructional design best practices.
• Applies micro-modular design thinking in the design and development of learning content, ensuring accessibility, engagement, and alignment with ASQ's learning strategy.
• Develops and maintains instructional materials that align with IACET standards for continuing education and CEU eligibility.
• Leverages AI tools for content development, adaptive learning, and learner analytics while ensuring ethical and compliant use.
• Collaborates with SMEs, vendors, and internal teams to ensure content meets educational and organizational standards.
• Creates and edits multimedia assets using tools such as Adobe Creative Suite (Acrobat, Illustrator, Photoshop, Premiere).
• Converts and adapts training content across modalities, including transitioning instructor-led training (ILT) to e-learning or blended formats.
• Troubleshoots and resolves reported course issues, as assigned, balancing a commitment to quality with urgent and effective action.
• Contributes to process improvements and curriculum enhancements based on voice-of-the-customer (VOC) feedback and emerging technologies.
• Manages multiple projects simultaneously, balancing timelines and quality requirements.
• Adheres to ASQ Competencies: Trust, Accountability, Collaboration, and Transparency.
• Performs all other duties as assigned.

Working Conditions and Physical Requirements

Hybrid Office Environment with Tuesdays & Wednesdays in office at the Milwaukee Headquarters location.

Bring Your Best: Position Minimum Qualifications

• A bachelor's degree in Instructional Design, Education, Learning and Development, or related field,
• A minimum of 2 years of professional experience designing learning products for adult learners,
• Or an equivalent combination.
• Must be able to comply with attendance and timeliness policies.

The Location

ASQ is conveniently situated in downtown Milwaukee, immediately adjacent to major freeway exits and the robust downtown economy. The Avenue MKE and Riverwalk access provides our employees easy indoor and outdoor access to shopping, restaurants, and coffee shops. Our office space is in a historic building incorporating newly designed workstations, an option for sit/stand desks, and community and collaboration space. We also offer a hybrid work environment that offers staff the option of working from home up to 3 days per week.

Why You Should Apply

At ASQ, our philosophy is that performance-driven pay provides a foundation for a complete benefit package that helps you live your best life, both at work and at home. Competitive base pay, outstanding benefits, opportunities for learning and growth, programs to help you plan for the future and perks that inspire your downtime are all part of ASQ's total compensation package.

Learning and Growth

• Challenging and interesting work
• Benefits of ASQ membership
• ASQ-sponsored training
• Opportunities to achieve professional designations and certifications
• Performance management and coaching

Health and Wellness

• Medical insurance
• Vision insurance
• Health savings accounts
• Flexible spending accounts
• Fun and rewarding wellness program
• Access to Avenue MKE Fitness Center and Pickleball Courts

Total Compensation

• Competitive base pay
• Opportunity for annual merit increases

Planning for the Future

• Retirement savings program
• Disability income plan
• Life insurance, Accident, & Critical Illness insurance

Culture and Workplace

• Growing, global organization
• Mission-driven and committed to sharing ideas and tools that make the world work better
• Healthy work/life balance and flexible work schedules
• Positive, collaborative, team-oriented environment
• One-week winter break every December, in addition to accrued paid time off and other paid holidays
• Regular coffee socials, peer to peer recognition, and more!

Preferred

Communicating with People

Intermediate

Intermediate

Problem Solving

Intermediate

Identifying Problems

Intermediate

Decision Making

Intermediate

Behaviors

Preferred

Innovative

Consistently introduces new ideas and demonstrates original thinking

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.