Learning Experience Designer & Content Creator (On-site)

WGU; Salt Lake City (UT); On-site; USD 74,000 - 110,000; Full time

Benefits offered by this job

Bonuses

Medical, dental, vision, telehealth

Discounted WGU tuition

Flexible paid time off

Job summary

Western Governors University (WGU) in Salt Lake City is seeking a Content Specialist to design and build the orientation experience for new students, create a wide range of digital assets, and develop just-in-time supports. You will collaborate with Communications, EdTech, Program teams, and Engagement Specialists to ensure content is accessible, on-brand, and reusable across populations.

You’ll lead cross-functional workstreams, manage content production timelines, and leverage data to improve

Qualifications

• Bachelor’s degree in instructional design, education, communications, multimedia, or related field.
• 3+ years of demonstrated experience in content creation, instructional design, learning experience design, or a closely related role.
• Portfolio demonstrating learning design and digital content creation work.
• Hands-on experience with content creation tools (Canva, Adobe Suite, or equivalent) and basic multimedia production.
• Experience working with adult learners or in higher education.

Responsibilities

• Designs and maintains the end-to-end orientation experience for both Traditional and Career Accelerator students, ensuring the journey is coherent, paced well, and grounded in adult learning principles.
• Translates program goals and student needs into structured learning experiences with clear outcomes and meaningful checkpoints.
• Leads the iteration of existing modules and the creation of new ones in response to data, student feedback, and program changes.
• Partners with Program Development on changes that need to flow through the orientation experience, ensuring content stays accurate and aligned with program intent.

Skills

Learning Experience Design

Content Creation

Just-in-Time Support

Cross-Functional Collaboration

Data & Iteration

Education

Bachelor’s degree in instructional design, education, communications, multimedia, or related field

Tools

Canva

Adobe Suite

Video editing software

Job description

Western Governors University (WGU) in Salt Lake City is seeking a Content Specialist to design and build the orientation experience for new students, create a wide range of digital assets, and develop just-in-time supports. You will collaborate with Communications, EdTech, Program teams, and Engagement Specialists to ensure content is accessible, on-brand, and reusable across populations.

You’ll lead cross-functional workstreams, manage content production timelines, and leverage data to improve