Learning & Development Trainer (Hybrid)

SHI; Austin (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Flexible spending

Job summary

SHI is seeking a Trainer to conduct in-person and online training sessions for employees, developing content for sales, technology, and internal systems, and creating new courses using video and practical exercises.

The role involves updating curricula, organizing materials in SHI Learn, Brainshark, and SharePoint, and reporting completion metrics while collaborating with the Learning & Development team to improve delivery methods.

Qualifications

• Bachelor’s Degree or relevant work experience
• Experience in a Training, L&D, Sales Enablement, Sales role, or a combination preferred
• Proficiency with Windows OS and Microsoft 365 apps
• Familiarity with SHI Learn or similar LMS is a plus

Responsibilities

• Conduct in-person and online training sessions for SHI employees.
• Facilitate Learning by incorporating a variety of presentation methods and applications to accommodate different learning styles, including classroom instruction, virtual, and blended learning.
• Develop and present learning content specific to sales and technology acumen, internal systems and tools, operational processes, and professional development.
• Create new training courses and programs using various training vehicles such as video, documentation, and practical exercises.
• Continuously update and enhance training curricula based on department or companywide training initiatives.
• Organize and maintain content in platforms such as SHI Learn, Brainshark, MSFT Teams, and other internal SharePoint sites.
• Collaborate to adapt existing training materials for SHI Learning Management System and promote its use company-wide.
• Maintain records and report data on completed courses, absences, issues, and other relevant metrics.
• Offer feedback, support, training, and guidance to employees and fellow members of the Learning & Development team.
• Identify ways to improve learning effectiveness and delivery methods

Skills

Communication

Instructional design

Collaboration

Adaptability

Analytical

Mentoring

Time management

Detail-oriented

Education

Bachelor's Degree

Relevant work experience

Tools

Windows OS

Microsoft Office

Microsoft Teams

SharePoint

Brainshark

SnagIt

Adobe Acrobat

Job description

SHI is seeking a Trainer to conduct in-person and online training sessions for employees, developing content for sales, technology, and internal systems, and creating new courses using video and practical exercises.

The role involves updating curricula, organizing materials in SHI Learn, Brainshark, and SharePoint, and reporting completion metrics while collaborating with the Learning & Development team to improve delivery methods.