Learning & Development Trainer — CPI/CPR & LMS

Breaking Ground; City of Niagara Falls (NY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Breaking Ground in New York is seeking a Trainer, Learning and Development to ensure high-quality staff training across the organization. You will collaborate with the Director, Organizational Development to identify training needs and deliver compliance-focused programs including CPI Nonviolent Crisis Intervention and CPR courses.

This field role combines onsite training four days a week with one remote day to support LMS Relias management and data reporting.

Qualifications

• Bachelor's Degree or equivalent experience.
• 3 years of in-person training experience.
• 2 years of working in virtual training environments.
• Prior experience with Learning Management Systems required.
• Must have demonstrated problem solving skills.
• Must have exemplary communication skills both verbal and written.
• Excellent public speaking skills, dynamic facilitation and presentation skills.
• Experience delivering high quality, impactful training in a high-volume setting.
• Experience with HRIS and related reporting highly preferred; train the trainer experience preferred.
• Familiarity with direct service work with complex populations preferred.

Responsibilities

• Become a certified Crisis Prevention Institute (CPI) Nonviolent Crisis Intervention instructor.
• Attend training to become certified trainer in other necessary areas as identified collaboratively (e.g., CPR), facilitate training in the area(s).
• Maintain certification(s) in good standing.
• Facilitate bi-weekly CPI and CPR training, Facilitate bi-weekly onboarding training.
• In collaboration with staff in other Departments, support setup, management, and ongoing management of the organization's Learning Management System (LMS), Relias.
• Record and maintain data as needed on training outcomes, attendance, and long-term learning and behavioral change metrics.
• Provide ongoing administrative support for the Human Resources department.
• Perform other duties as assigned.

Skills

Public speaking

Communication skills

Problem solving

Presentation skills

Facilitation

Education

Bachelor's degree or equivalent experience

Tools

Relias LMS

Microsoft Office

HRIS

Job description

Breaking Ground in New York is seeking a Trainer, Learning and Development to ensure high-quality staff training across the organization. You will collaborate with the Director, Organizational Development to identify training needs and deliver compliance-focused programs including CPI Nonviolent Crisis Intervention and CPR courses.

This field role combines onsite training four days a week with one remote day to support LMS Relias management and data reporting.