Learning & Development Specialist

Columbia Credit Union; Vancouver (WA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Employer-paid health coverage

401(k) with match up to 6%

Generous PTO and holidays

Tuition reimbursement

Back Office Incentives

Job summary

Columbia Credit Union is seeking an experienced Learning & Development professional to design, develop, and deliver engaging training across onboarding, banking operations, lending, products, and employee growth.

The role includes creating e-learning modules, presentations, videos, job aids, and facilitator guides, with opportunities to run both in-person and virtual sessions to boost performance and career progression.

Qualifications

• Minimum five (5) years’ financial institution job experience.
• Minimum two (2) years’ experience training/coaching adult learners.
• Experience with Learning Management Systems, preferred.
• Proficient in Microsoft Word, Power Point, Excel, and Internet use.
• Excellent written and verbal communication skills.

Responsibilities

• Design, develop, and facilitate engaging training programs for onboarding, banking operations, lending, products, services, and employee development.
• Create instructional materials including e-learning modules, presentations, videos, job aids, surveys, and facilitator guides.
• Deliver both in-person and virtual training sessions that support employee performance and career growth.
• Analyze training effectiveness using reporting, learner feedback, completion metrics, retention data, promotion outcomes, and ROI.
• Manage and optimize the Learning Management System (LMS) and training databases.
• Partner with leaders to identify learning needs and recommend innovative development solutions.
• Keep training content current, compliant, and aligned with organizational goals.
• Coordinate training logistics, resources, and vendor-supported learning opportunities.

Skills

Adult training

Communication skills

Tools

Learning Management System (LMS)

Microsoft Word

PowerPoint

Excel

Internet usage

Job description

Shape the Future of Employee Learning at an Award-Winning Credit Union

At Columbia Credit Union, we’re passionate about Making Life Better for our employees, members, and communities. As a trusted financial institution with over $2.5 billion in assets and 100,000+ members, we've earned numerous community and business excellence awards while maintaining a people-first culture.

Why Join Columbia Credit Union?

In this role, you'll have the opportunity to design impactful learning programs, develop future leaders, and help employees thrive throughout their careers. If you're an engaging trainer, instructional designer, and learning advocate who enjoys turning ideas into meaningful development experiences, we'd love to meet you.

Pay & Perks

• Earning potential: $31.50 - 37.50/hour
• Incentives: Eligible for Back Office Incentive opportunities
• 100% employer-paid Medical, Dental & Vision for employees
  • $200/ month opt out
• 401(k) with 100% match up to 6% contribution
• Generous paid time off, paid holidays, sick leave, and extended sick leave
• Tuition Reimbursement

What You'll Do

• Design, develop, and facilitate engaging training programs for onboarding, banking operations, lending, products, services, and employee development
• Create instructional materials including e-learning modules, presentations, videos, job aids, surveys, and facilitator guides.
• Deliver both in-person and virtual training sessions that support employee performance and career growth.
• Analyze training effectiveness using reporting, learner feedback, completion metrics, retention data, promotion outcomes, and ROI.
• Manage and optimize the Learning Management System (LMS) and training databases.
• Partner with leaders to identify learning needs and recommend innovative development solutions.
• Keep training content current, compliant, and aligned with organizational goals.
• Coordinate training logistics, resources, and vendor-supported learning opportunities.

Must-Have Qualifications

• Minimum five (5) years’ financial institution job experience
• Minimum two (2) years’ experience training/coaching adult learners
• Experience with Learning Management Systems, preferred
• Proficient in Microsoft Word, Power Point, Excel, and Internet use
• Excellent written and verbal communication skills

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Equal Opportunity Employer/AA

Must be 18 or older to apply