Learning & Development Specialist

Golden Entertainment; United States; On-site; USD 60,000 - 85,000; Full time

Job summary

Golden Entertainment LLC seeks a Learning Development Specialist to deliver onboarding, leadership training, and professional development programs, reinforcing company culture and developing employee performance.

You will create engaging learning experiences, maintain training records, and evaluate program effectiveness while partnering with HR and department leaders to ensure compliance and operational excellence.

Qualifications

• 4 years of Training and Development experience in a gaming or hospitality industry
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Skilled in presenting training content to individuals and groups effectively
• Demonstrated understanding of leadership development, program planning, and performance evaluation
• Ability to access and input information using a moderately complex computer system
• Familiarity with Microsoft Office Suite and collaboration tools like MS Teams

Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Facilitate in-person training classes aligned with learning objectives and approved curriculum
• Assist in the development and implementation of onboarding, leadership, and operational training programs
• Create training materials and internal communications to support team member development and HR initiatives
• Maintain training records and documentation; track internal and external training completions
• Evaluate training effectiveness through testing, feedback, and reporting
• Partner with HR team members and department leaders to ensure consistent delivery of training aligned with company standards
• Contribute to internal communications and HR-related events as needed
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Skills

Training & Development

Communication skills

Leadership development

Program planning

Performance evaluation

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Excel

Word

Microsoft Teams

Job description

At Golden Entertainment LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you’re just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary:

Summary:
As the Learning Development Specialist, you support the daily operations of the Human Resources department by delivering effective new hire orientations, leadership training, and professional development programs. You help reinforce company culture, improve team member performance, and support operational excellence by facilitating meaningful and engaging learning experiences for both team members and leaders.

Job Description:

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company’s guest service culture
• Facilitate in‑person training classes aligned with learning objectives and approved curriculum
• Assist in the development and implementation of onboarding, leadership, and operational training programs
• Create training materials and internal communications to support team member development and Human Resources initiatives
• Maintain training records and documentation; track internal and external training completions
• Evaluate training effectiveness through testing, feedback, and reporting
• Partner with HR team members and department leaders to ensure consistent delivery of training aligned with company standards
• Contribute to internal communications and HR-related events as needed
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• 4 years of Training and Development experience in a gaming or hospitality industry
• Ability to follow instructions and complete tasks accurately in a fast‑paced environment
• Strong communication skills and willingness to work as part of a team
• Committed to fostering a respectful, inclusive, and safety‑conscious work environment
• Skilled in presenting training content to individuals and groups effectively
• Demonstrated understanding of leadership development, program planning, and performance evaluation
• Ability to access and input information using a moderately complex computer system
• Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Requirements

• At least 21 years of age
• High School Diploma or equivalent required
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• None

Physical Requirements

• Occasionally push/pull up to 75lbs.
• Occasionally lift and/or carry up to 50lbs. at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Frequently sit and work at a desk or computer
• Frequently standing and walking
• Ability to communicate using in‑person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity

Work Environment Potential Conditions

• Indoor
• Outdoor
• Smoky
• Noisy
• Bright flashing lights
• Extreme Heights
• Extreme hot cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one?
If you’re looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.