Learning, Development & Skills Facilitator

Liverpool University Hospitals NHS Foundation Trust; United States; Remote; USD 60,000 - 79,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is hiring a Senior Learning, Development & Skills Facilitator to drive high‑quality learning and capability across the group. You will design, develop and deliver programs aligned with national requirements and workforce needs, using digital solutions to engage diverse learners.

You will lead evaluation, share expertise, and support ongoing learning post-course, ensuring quality and continuous improvement across five hospital sites and beyond.

Qualifications

• Graduate-level education or equivalent in learning and development.
• Experience of stakeholder engagement to develop learning proposals.
• Experience delivering inclusive learning interventions.
• Ability to deal with sensitive situations effectively.
• Experience maintaining information systems for training records.
• Experience facilitating and gaining participant feedback.

Responsibilities

• Design, develop and deliver learning and capability interventions aligned to national requirements and group priorities.
• Collaborate across boundaries to ensure learning is engaging, accessible and measurable impact.
• Lead on evaluating programmes and courses, both at delivery and post-course.
• Support ongoing learning post-course with reading materials and post-course resources.
• Update mandatory training e-learning courses as required.
• Formulate plans for design, delivery and evaluation considering conflicting priorities.

Skills

Stakeholder engagement

Inclusive learning

Dealing with sensitive situations

Digital learning design

Influence & credibility

Written & verbal communication

Interpersonal skills

Learning delivery & design knowledge

Learning evaluation

Education

Graduate level education qualification or equivalent

Tools

Digital content design tools

Job description

As we bring together learning and development across the Group, we are creating a more joined-up, equitable and evidence-led approach, ensuring colleagues have the skills and capability needed to deliver excellent care now and in the future., This is much more than a classroom training role. You will use learning needs information, workforce intelligence, feedback and evaluation to translate priorities into effective learning and capability solutions. Your work could include designing and facilitating Group-wide development programmes, supporting national learning requirements, developing digital and on-demand resources, improving mandatory learning performance, supporting learning pathways and evaluating impact. You will be a confident facilitator, able to engage different audiences and adapt your approach to their needs. You will help us move beyond a predominantly course-led approach towards a broader workforce capability model, making effective use of digital, virtual and facilitated learning, workplace development and coaching. As a senior practitioner, you will share expertise, support colleagues, contribute to quality assurance and continuous improvement, and role model high standards of learning design and delivery., To design where appropriate and deliver Group soft skills learning interventions maximising digital solutions. To support the socialisation of the learning and development offer across the Group To peer review training programmes across the team to ensure that service is quality driven and act as a point of contact with the learner. To lead on evaluating programmes and courses delivered; both on the day and and post course. To support on-going learning post course, through development and dissemination of post course reading materials and resources. To support the ongoing updates to mandatory training e-learning courses as required. Formulate and implement plans in relation to the design, delivery and evaluation of training, which take into account conflicting priorities and include plans to address any areas of concern. To work closely with subject matter experts, professional development leads, LDS facilitators and the Lead LDS to ensure that mandatory learning needs are identified for all staff groups and that the mandatory training needs analysis is up to date Support delivery of the People Effectiveness plan, tracking required activity against expected timescales, report project slippage promptly, and identify required actions Contribute to the design, analysis, publication and presentation of relevant initiatives and materials. Prepare reports, and updates for relevant groups and committees as required
We are looking for an experienced and enthusiastic Senior Learning, Development & Skills Facilitator to help turn this ambition into high-quality learning experiences. Working within the People Effectiveness Centre of Expertise, you will design, develop and deliver learning and capability interventions aligned to national requirements, Group priorities and workforce needs. Working across organisational and professional boundaries, you will build strong relationships and help ensure learning is engaging, inclusive, accessible and makes a measurable difference.,

• Graduate level qualification in education or equivalent, Relevant current training, engagement and facilitation experience
• Experience of Stakeholder engagement to develop proposals for learning / development interventions
• Experience delivering inclusive interventions
• Dealing with situations sensitively
• Experience of maintaining information systems for the recording training
• Experience facilitating and gaining participant feedback in learning interventions
• Experience of using digital software packages to design course resources and materials, Ability to provide inclusive learning interventions in a variety of settings with both large and small groups
• Ability to influence and build credibility with learners, including dealing with challenging situations in learning environment.
• Written and verbal communication skills, and ability to present information to large groups
• Ability to establish and maintain strong working relationships and motivate staff and people from a wide range of personal and professional backgrounds
• Excellent interpersonal skills with the ability to engage and build effective relationships., Knowledge of the development and delivery of learning and development courses
• Must have an in depth, specialist knowledge including theoretical and practical knowledge of a range of training practices and theories
• Knowledge of digital learning interventions
  NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West. We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services. Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria. Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months' of their 18^th birthday. The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working. The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24. Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years. Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa. This organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults' policy and comply with the Local Safeguarding Children and Adult Board procedures. Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation. All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action. As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence. If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.