Learning & Development Program Manager

Frazier & Deeter; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

Frazier & Deeter is seeking a Learning Program Manager to identify learning gaps, coordinate department training, and deliver effective solutions. This role partners with leadership development to craft impactful experiences for professionals across service lines.

You will manage onboarding redesigns, ensure EPM/CPE alignment, and facilitate both in-person and virtual sessions while maintaining strong relationships with stakeholders and SMEs.

Qualifications

• 5+ years of experience in Learning & Development with focus on program management and facilitation.
• Experience in Professional Services is highly desirable.
• Exceptional facilitation and presentation skills, both in-person and virtual.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Excellent communication and interpersonal skills.
• Proficient in using learning management systems (LMS) and virtual training tools.
• Understanding and application of the 70-20-10 development model.
• Strong project management/consulting skills and prioritization/organization for fast-paced environments.
• Ability to cultivate and maintain relationships across teams and business units.

Responsibilities

• Collaborate with department learning committees to assess learning needs.
• Develop, implement, and manage professional development programs.
• Coordinate logistics for training sessions and communicate with participants.
• Facilitate in-person and virtual training sessions for engagement and outcomes.
• Redesign onboarding programs with training committees.
• Ensure training aligns with CPE/industry requirements with Compliance.
• Partner with SMEs to develop content and delivery methods.
• Align department training with leadership development strategies.
• Contribute to leadership content design and curriculum development.
• Coordinate orientations and maintain adult learning principles.
• Maintain Learning Management System data and monitor registrations.

Skills

Facilitation

Presentation skills

Communication

Project management

Interpersonal skills

Time management

Relationship building

Education

Bachelor's degree in HR/Education/Business

Master's degree preferred

Tools

LMS

Job description

Join Frazier & Deeter and be a part of a rapidly growing Top 50 accounting & advisory firm that has been repeatedly named a Best Firm to Work For, a Best Firm for Women and a Pacesetter firm among U.S. accounting firms. With several officesacross the U.S., UK, and India, there is a spot for you!

We serve clients of all sizes across the United States and the globe, with a suite of services that grow every year. Our growth mindset and entrepreneurial environment translates into variety and opportunity for our people.

At Frazier & Deeter, we’re committed to training, mentoring, and developing our staff members. With our emphasis on Investing in Relationships to Make a Difference and a Firmwide Focus on Inclusion, we help each other grow in every aspect of life.

Job Summary:

The FD Learning Program Manager will play a critical role in supporting the d epartment s by identifying learning gaps, determining learning needs in collaboration with the department learning committees , and delivering effective training solutions. This position will also support organization-wide leadership development initiatives by partnering with the Leadership Development Program Manager to develop and facilitate impactful learning experiences.

Duties & Responsibilities:

• Collaborate with the department learning committees to assess and identify learning needs within the departments
• Develop, implement, and manage professional development learning programs tailored to the specific needs of the departments
• Coordinate and manage all logistics related to training sessions, including scheduling, materials preparation, and communication with participants
• Facilitate and/or moderate in-person and virtual training sessions, ensuring engagement and effective learning outcomes
• Work with department training committees to redesign and manage onboarding programs
• Work closely with the Compliance team to ensure all training programs meet Continuing Professional Education (CPE) requirements.
• Partner with department subject matter experts (SMEs) to identify and/or develop content and design training material, if needed. Recommend appropriate solutions and delivery methods to optimize knowledge transfer
• Partner with the Leadership Development Program Manager to align department training with broader leadership development strategies.
• Contribute to the design, development, and facilitation of leadership development content and curriculum.
• Redesign, coordinate, and emcee PEAQ Orientations 3x per year
• Ensure adult learning principles are incorporated into training programs.
• Maintain internal Learning Management System including the input and maintenance of course information, monitoring registrations, and reporting
• Support department learning weeks, PEAQ Week, and large start class trainings which may require extended hours
• Other strategic projects as needed

Education & Experience:

• Bachelor’s degree in Human Resources, Education, Business, or a related field. Master’s degree preferred
• 5+ years of experience in Learning & Development, with a focus on program management and facilitation
• Experience in Professional Services is highly desirable
• Exceptional facilitation and presentation skills, both in-person and virtual
• Ability to manage multiple projects simultaneously and meet deadlines
• Excellent communication and interpersonal skills
• Proficient in using learning management systems (LMS) and virtual training tools
• Understanding and experience applying a variety of development approaches that span formal training, relationship based, and experience-based development (70-20-10 model of development)
• Strong project management/consulting skills and prioritization/organization skills for fast-paced environment
• Ability to cultivate and maintain strong relationships across the different teams and business units