Learning & Development Manager

CyberCore Systems; BLOOMINGTON (MN); On-site; USD 106,000 - 149,000; Full time

Benefits offered by this job

Coaching

Coverage

Flexible hours

Job summary

CyberCore Systems seeks a Learning & Development Manager for its Bloomington, MN office. This temporary role requires Camtasia fluency and the ability to own deliverables within a high-trust team.

Responsibilities include resolving customer concerns, challenging briefs, and upholding Camtasia fundamentals while driving the microlearning roadmap. The position emphasizes a growth mindset, curiosity, and the skill to translate gamification concepts for non-technical audiences.

Qualifications

• Ability to manage competing priorities under tight deadlines.
• Curiosity to read the docs before asking.
• Experience translating Gamification complexity for a non-technical audience.
• Comfort owning a number that goes up or down because of you.
• Growth mindset and openness to constructive feedback.

Responsibilities

• Resolve customer concerns with patience and outcomes.
• Question the brief when the brief doesn't match reality.
• Defend the Camtasia fundamentals when speed tempts everyone to skip them.
• Ensure compliance with company policies and applicable MN regulations.
• Chase down the root cause instead of slapping on a patch.
• Bring 6 of general instinct to problems the playbook misses.
• Show up for the unglamorous general maintenance nobody volunteers for.
• Steer CyberCore Systems's Microlearning roadmap with both nerve and humility.

Skills

Prioritization

Curiosity

Gamification

Metrics

Growth mindset

Leadership

Tools

Camtasia

Microsoft Teams

Job description

Our Bloomington, MN office is missing one thing, and it happens to be a Learning & Development Manager fluent in Camtasia. A $106,000 - $149,000 temporary role for a manager professional ready to own deliverables and grow within a high-trust team.

Key Responsibilities

• Resolve customer concerns with patience and a focus on outcomes
• Question the brief when the brief doesn't match reality
• Defend the Camtasia fundamentals when speed tempts everyone to skip them
• Ensure compliance with company policies and applicable MN regulations
• Chase down the root cause instead of slapping on a patch
• Bring 6 of general instinct to problems the playbook misses
• Show up for the unglamorous general maintenance nobody volunteers for
• Steer CyberCore Systems's Microlearning roadmap with both nerve and humility

What You'll Bring

• Demonstrated ability to manage competing priorities under tight deadlines
• The kind of curiosity that reads the docs before asking
• Experience translating Gamification complexity for a non-technical audience
• Comfort owning a number that goes up or down because of you
• A growth mindset and openness to constructive feedback

Inside CyberCore Systems's Bloomington headquarters, a design-led team treats every Microsoft Teams Education bug like a personal insult worth fixing tonight. We'd rather coach a gloriously-unglamorous learner than babysit a brilliant jerk, every single time.

The package speaks for itself: $106,000 - $149,000, coaching, coverage, and the flexible temporary hours that low-drama general pros expect.

Hiring as we speak in Bloomington, with daily reviews still underway.