Learning & Development Capability Partner

ICF International; Reston (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

ICF International seeks a Learning & Development Capability Partner to translate organizational priorities into practical, skill-driven learning and performance solutions. The role spans across Business Development, Client Delivery, Consulting, Project Management, People Management, and Industry expertise, ensuring capability development is embedded in the workforce lifecycle.

Lead the design, development, delivery, and evaluation of learning programs, connecting skills frameworks, platforms,

Qualifications

• Translate organizational priorities into practical learning solutions.
• Identify capability gaps and define skill expectations for roles.
• Design scalable, on-the-job learning experiences.

Responsibilities

• Lead design, development, delivery, and evaluation of learning solutions.
• Align capability development with enterprise strategy and workforce priorities.
• Collaborate with leaders, SMEs, and stakeholders to embed learning in work processes.
• Connect learning programs with technology platforms and skills frameworks.

Skills

Learning strategy

Stakeholder engagement

Performance support design

Change management

Adult learning principles

Tools

LMS

Articulate/Storyline

Job description

Learning & Development Capability Partner

The Learning & Development Capability Partner is responsible for translating organizational priorities, workforce capability needs, and emerging skill requirements into practical, skill-driven learning and performance solutions. This role supports capability development across Business Development, Client Delivery, Consulting, Project Management, People Management, Industry and Domain Expertise, Professional Effectiveness, Collaboration. Partners with business leaders, subject matter experts, and stakeholders to identify capability gaps, define skill expectations, and design learning experiences that help employees perform effectively throughout the employee lifecycle. This individual will lead the design, development, delivery, and evaluation of learning solutions that are practical, scalable, and embedded in the flow of work. The role will also help connect learning programs, skills frameworks, technology platforms, and workforce priorities into a cohesive enterprise capability-development strategy.

Key Responsibilities

Business and Workforce Alignment

Partner with the Director, Learning Strategy, business leaders, and subject matter experts to understand organizational priorities, workforce needs, and critical capability gaps. Translate business challenges and employee development needs into actionable learning and performance solutions. Ensure learning investments are aligned with business strategy, workforce readiness, employee development, and organizational performance. Consult with stakeholders to identify the appropriate solution, which may include formal learning, skill labs, tools, resources, coaching, peer learning, or on-the-job enablement. Balance enterprise-wide capability needs with the specific requirements of business areas, functions, roles, and employee populations. Respond to emerging and in-the-moment learning needs while maintaining alignment with the broader learning strategy.

Enterprise Capability Development

• Business Development - Develop capabilities related to opportunity identification, account growth, capture, proposals, client relationships, and effective seller-doer practices. Create practical learning experiences that help employees contribute appropriately to business development activities based on their roles and levels.
• Client Delivery - Build capabilities that support consistent, high-quality delivery of client work. Develop learning solutions focused on understanding client needs, managing expectations, delivering value, addressing challenges, and strengthening client relationships. Reinforce behaviors that promote quality, accountability, responsiveness, and a client-centered mindset.
• Consulting - Develop consulting capabilities such as problem solving, strategic thinking, active listening, asking impactful questions, engaging in difficult conversations, building trust, brining innovation & creativity, solution development, and achieving valuable outcomes. Design applied learning experiences that allow employees to practice consulting skills using realistic business and client scenarios. Support the development of trusted-advisor behaviors and consultative approaches across roles and career levels.
• Project Management - Build foundational and advanced project management capabilities aligned with organizational and client-delivery needs. Develop learning in areas such as project planning, scope, schedule, budget, risk, quality, team coordination, stakeholder management, and project communication. Partner with project management subject matter experts to ensure learning reflects relevant methodologies, standards, and business practices.
• People Management - Design learning that prepares managers to lead employees and teams effectively. Build capabilities in areas such as goal setting, coaching, feedback, performance conversations, employee development, delegation, team effectiveness, inclusion, and change leadership. Equip leaders and managers with tools and resources that reinforce learning through day-to-day practices.
• Industry and Domain Expertise - Partner with business and technical subject matter experts to support the development and sharing of industry, market, technical, and domain knowledge. Create frameworks and learning approaches that help employees build relevant expertise over time. Enable subject matter experts to contribute to scalable learning through programs, communities of practice, mentoring/coaching, knowledge-sharing sessions, and curated resources. Connect domain-specific learning with consulting, client-delivery, and professional capability development.
• Professional Effectiveness - Create learning experiences that help employees operate effectively in a dynamic professional environment. Address capabilities such as confidence, credibility, accountability, adaptability, decision-making, problem-solving, critical thinking,