Learning Design Specialist

Independence Blue Cross, LLC; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Independence Blue Cross, LLC is seeking a Learning Design Specialist to create and deliver effective learning solutions across functional areas. You will collaborate with subject matter experts to develop materials that enhance job performance and productivity.

The role covers instructional design, learning delivery, evaluation, and project management, using tools like Articulate Storyline 2 and Adobe Creative Suite, in a Hybrid model with office and remote days in the Tri-State Area.

Qualifications

• Bachelor's degree in Learning and Development, Instructional Design, Business, or Human Resources.
• A minimum of three years of training delivery experience.
• A minimum of three years of experience developing instructor-led, eLearning, and blended learning solutions.

Responsibilities

• Design, develop, and customize learning content and assessments (Level 1–3 evaluations).
• Collaborate with SMEs and other learning specialists.
• Schedule, deliver, and facilitate virtual and classroom sessions.
• Manage multiple small to mid-size learning projects.
• Maintain and update curriculum in a central repository.

Skills

Instructional design

ADDIE

Adult learning theory

Communication skills

Analytical/problem solving

Relationship building

Project management

Articulate Storyline 2

Adobe Creative Suite

Skype for Business

Education

Bachelor's degree or equivalent in Learning & Development/ID/HR

Tools

Articulate Storyline 2

Adobe Creative Suite

Skype for Business

Job description

Learning Design Specialist

In this role, the learning Design specialist creates and delivers effective learning solutions for targeted audiences within or across functional areas of Independence. This role collaborates closely with subject matter experts and other learning specialists to develop learning materials and deliver learning that support enhanced job performance and increased productivity.

Needs assessment

• Perform job and task analysis.
• Analyze performance data.
• Identify learning needs.

Instructional design (60%)

• Devise and propose effective learning strategies and solutions that include classroom and virtual instructorled training, eLearning, microlearning, and blended learning.
• Define learning/performance objectives and create content outlines, curriculum plans, and other design documents to guide the development of learning content and evaluations.
• Follow Independence University design/development standards to create engaging, highquality learning materials and compelling learning content that enhance the retention of learning, including participant guides, instructor guides, presentation files, handouts, job aids, videos, audio files, and other learning objects.
• Logically organize complex information.
• Design, develop, and customize learning content; repurpose existing content into new learning solutions.
• Design and develop learning activities and sustainers, knowledge checks, and pre/post assessments that enhance the learning process.
• Create and use highimpact instructional graphics.
• Create assessments for reinforcement, including situational and scenariobased questions.
• Use authoring tools to create eLearning courses, microlearning modules, simulations, video, audio, and animation.
• Curate and incorporate available learning resources (e.g., reference materials, electronic books and documents, Lynda.com assets) into blended learning solutions.
• Maintain, update, and store existing curriculum and course materials in a central repository.
• Manage review/approval processes, including SME and quality reviews.
• Conduct trainthetrainer activities.

Learning delivery (20%)

• Schedule, prepare, and facilitate virtual and classroom sessions as needed.
• Provide postsession followup and learner deskside support as needed to enable learning transfer as needed.

Evaluation

• Create and implement Level 1 (reaction), Level 2 (learning), and Level 3 (behavior) evaluations.
• Report data to the Learning Manager, and make recommendations for changes and enhancements to learning programs.

Project management

• Manage multiple small to mediumscale projects simultaneously.
• Estimate time and resources necessary to develop and deliver learning solutions.
• Develop and document project schedules.
• Monitor and communicate status of work in progress; alert stakeholders to potential risks and conflicts.
• Achieve project milestones/end results.

Knowledge and skill requirements

• Solid foundations in instructional design methodology (ADDIE) and adult learning theory.
• Excellent written and oral communication skills, including instructional, facilitation, and presentation skills.
• Strong analytical and problemsolving skills.
• Ability to engage and build productive relationships with team members, subject matter experts, and business partners.
• Extensive knowledge of Independence business systems, processes, policies, procedures, and products.
• Intermediate to advanced proficiency in office productivity (Microsoft Office), course authoring (Articulate Storyline 2), multimedia development (Adobe Creative Suite), and virtual presentation (Skype for Business) tools.
• Strong project management skills.

Experience and education guidelines

• Bachelor's degree or equivalent experience in Learning and Development, Instructional Design, Business, or Human Resources.
• A minimum of three years of training delivery experience.
• A minimum of three years of experience developing instructorled, eLearning, and blended learning solutions.

Hybrid model

Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the TriState Area of Delaware, New Jersey, or Pennsylvania.

Equal Opportunity Employer

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Other requirements

• Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.