Learning Consultant

Independence Blue Cross; Philadelphia (Philadelphia County); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Independence Blue Cross in Philadelphia, PA, is seeking a Learning Consultant to develop and execute enterprise learning programs across business areas. The role focuses on strategy, instructional design, delivery, and evaluation, partnering with executives to assess needs and drive capability improvements.

The position emphasizes hybrid work within the Tri-State Area, leveraging collaboration with leaders and cross-functional teams to enable strategic change and measurable outcomes.

Qualifications

• Bachelor’s degree or equivalent experience in Learning and Development, Instructional Design, Business, or Human Resources; master’s degree preferred.
• A minimum of seven years in a variety of workplace learning roles designing and delivering learning solutions.

Responsibilities

• Build strategic partnerships with leaders to assess workforce needs and design integrated learning solutions.
• Analyze business and performance needs and recommend learning interventions.
• Define and execute learning strategies for enterprise programs.
• Oversee development and delivery of learning materials and sessions.
• Evaluate learning impact against business outcomes.

Skills

Strategic partnerships

Executive-level facilitation

Performance analysis

Data-driven recommendations

Communication & presentation

Change management

Education

Bachelor’s degree or equivalent in L&D/ID/HR

7+ years in workplace learning roles

Tools

Learning management systems

Job description

Learning Consultant

Philadelphia, Pennsylvania

Training & Development

Learning Consultant roles within a functional business area are responsible for the creation and execution of enterprise and/or business area learning program strategy. In this role, the Learning Consultant builds strategic partnerships to understand needs, assess workforce skills and capabilities against future needs, and proactively identify opportunities for integrated learning and development solutions.

Performance consulting

• Build and deepen strategic partnerships with leaders within a business area and/or across the organization.
• Analyze business and performance needs, determining what solutions are required to address those needs.
• Use effective data analysis and decision‑making methods to derive findings, reveal trends and patterns in performance, and make recommendations.
• Use effective presentation techniques to report findings and recommendations and gain agreement from decision-makers to move forward.

Learning strategy

• Define, create, manage, and maintain learning strategies for multidisciplinary and/or enterprise-wide learning programs.
• Engage in cross functional-collaboration and consulting with key leaders and business partners to address performance, business goals, and needs of the organization.
• Assist with planning for and improving the readiness of the organization to benefit from the changes that are triggered by strategy implementation.
• Create and execute detailed plans to deploy elements of the strategy.

Instructional design and development

• Ensure alignment between learning strategy and curriculum development.
• Create and curate high-quality, high-impact learning materials as needed.
• Oversee the work of other learning specialists assigned to a development project.

Learning delivery

• Schedule, prepare, and facilitate virtual and classroom sessions as needed.
• Develop facilitation criteria for instructor-led program components.
• Provide monitoring and oversight of program sessions delivered by other learning specialists.

Evaluation and measurement

• Evaluate the effectiveness of learning strategies in supporting business outcomes.
• Create and implement a measurement plan for key elements of the learning strategy.

Knowledge and skill requirements

• Comprehensive knowledge of instructional design methodology and best practices, adult learning theory, and organizational behavior.
• Experience interacting with executives and facilitating executive-level meetings.
• Demonstrated ability to quickly assess organizational needs/ culture and implement appropriate interventions.
• Strong written and oral communication skills, including skills in developing and delivering presentations for audiences of all levels of business.
• Demonstrated ability to create momentum and foster organizational change.
• Strong business acumen.
• Ability to exercise good judgment within broadly defined procedures and practices to determine appropriate action.
• Seeks new information out to increase effectiveness and quickly assimilate new knowledge.
• Strong relationship management and influencing skills at all levels; getting results with and through others
• Strong project and program management skills and experience; planning, time management, stakeholder and vendor management

Experience and education guidelines

• Bachelor’s degree or equivalent experience in Learning and Development, Instructional Design, Business, or Human Resources; master’s degree preferred.
• A minimum of seven years in a variety of workplace learning roles designing and delivering a wide array of learning solutions.

Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Inclusion and Belonging

At IBX, everyone can feel valued, supported, and comfortable to be themselves, and all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. Celebrating and embracing diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.

About Our Company

Serving more than 8 million people nationwide, including 2.5 million in southeastern Pennsylvania, Independence Health Group — together with its subsidiaries — is the leading health insurance organization in the Philadelphia region. Our mission to build healthier lives for you, your family, and your employees shapes our actions and decisions every day.

At Independence, we see each of our members as an individual, with unique needs and concerns. We’re dedicated to harnessing the very latest ideas and technologies to deliver access to care that meets those needs and surpasses your expectations. For more information about Independence access our website at www.ibx.com. We’re revolutionizing health care, and our focus is on you!

Equal Employment Opportunity

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.