Learning Center Operations Associate

Think Academy U.S; San Jose (CA); On-site; USD 30,307,200 - 34,440,000; Full time

Benefits offered by this job

Performance-based bonuses

Growth opportunities in education operations

Collaborative team environment

Job summary

An innovative education center is seeking a Learning Campus Assistant to support daily operations and ensure a positive experience for students and families. This role involves assisting with front-desk operations, coordinating student communications, and maintaining a welcoming environment. Candidates should have strong communication skills, organizational abilities, and preferably experience in customer service. The position is full-time and on-site, located in Los Altos, California, with a compensation of $22-$25/hr plus a performance bonus.

Qualifications

• 1–2 years of experience in customer service, frontline operations, or administrative roles.
• Highly organized and comfortable multitasking in a fast-paced environment.
• Able to work weekends and evenings during program hours.

Responsibilities

• Provide warm, professional support to families and students.
• Assist with scheduling evaluations and guiding new families through enrollment.
• Maintain daily center readiness and manage front-desk tasks.

Skills

Strong communication skills

Interpersonal skills

Customer service experience

Organizational skills

Problem-solving mindset

Bilingual in English + Mandarin

Education

Bachelor’s degree or equivalent experience

Job description

An innovative education center is seeking a Learning Campus Assistant to support daily operations and ensure a positive experience for students and families. This role involves assisting with front-desk operations, coordinating student communications, and maintaining a welcoming environment. Candidates should have strong communication skills, organizational abilities, and preferably experience in customer service. The position is full-time and on-site, located in Los Altos, California, with a compensation of $22-$25/hr plus a performance bonus.