Learning Center Office Manager: Customer Service & Ops Lead

Hallmark Aviation Services; Alpharetta (GA); On-site; USD 58,000 - 79,000; Full time

Benefits offered by this job

Paid time off and holidays

Disability and Life insurance

Medical, Dental, Vision coverage

Flexible Spending Account

Voluntary Life & Critical Illness

401(k) matching

Company discounts

Employee assistance program

Cell phone allowance

Profitability bonus opportunity

Job summary

The Lindamood-Bell Learning Processes Westlake Village center seeks an energetic Learning Center Office Manager to oversee daily operations, scheduling, accounts, and marketing collaboration. You will be the first point of contact for clients and build relationships with families in a warm, service-oriented culture.

This full-time role includes payroll, accounts receivable, center safety, and coordination with HR and corporate teams to support growth and customer satisfaction.

Qualifications

• Associate’s degree required, bachelor’s degree preferred.
• Minimum of 2-3 years experience in a fast-paced office environment.
• Self-motivated with the ability to take initiative and work independently while also being part of a team.
• Excellent organizational skills, with the ability to multi-task and independently problem-solve.
• Experience handling complex calendaring and scheduling for a center of at least 10-20 staff and students.
• Ability to maintain flexibility, demonstrating composure while switching between tasks efficiently in a rapidly changing environment without compromising the quality of work.
• Exceptional people skills—strong verbal, written, and interpersonal communication skills are a must.
• Enthusiasm and passion for impacting the education industry.
• Desire to work in an environment with children and families.
• Proven experience understanding and upholding company policies.
• Comfortable utilizing Apple software and GSuite applications preferred.

Responsibilities

• Manage and respond to all of the operational needs of the center: greet clients, manage phone lines, and transfer calls.
• Create and maintain weekly schedules for students and employees and communicate changes.
• Answer questions about Lindamood-Bell operations, schedules, accounts, and billing procedures.
• Manage accounts receivable, invoice weekly, collect payments, and make deposits.
• Complete accurate bi-weekly payroll for staff.
• Oversee appearance of the Learning Center and its technology; maintain safety procedures.
• Communicate with corporate departments regarding center or corporate requests.
• Organize screening and interviewing of potential employees with HR.

Skills

Customer service

Excellent organizational skills

Calendaring & scheduling

Self-motivated

Team player

Communication skills

Problem-solving

Education

Associate’s degree

Bachelor’s degree

Tools

Apple software

GSuite

Salesforce

Google Workspace

Dayforce

Internal scheduling program

Job description

The Lindamood-Bell Learning Processes Westlake Village center seeks an energetic Learning Center Office Manager to oversee daily operations, scheduling, accounts, and marketing collaboration. You will be the first point of contact for clients and build relationships with families in a warm, service-oriented culture.

This full-time role includes payroll, accounts receivable, center safety, and coordination with HR and corporate teams to support growth and customer satisfaction.