Learning and Organizational Development Coordinator/Admin Assistant (Hybrid/Onsite)

Jefferson Health; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Tuition assistance

Retirement plans

Voluntary benefits

Job summary

Jefferson Health is seeking an L&OD Coordinator to provide operational, administrative, and program support for leadership development, employee engagement, and culture initiatives. You will coordinate learning programs, events, and department activities, ensure data accuracy, manage logistics, and deliver a positive participant experience in a dynamic healthcare environment.

Onsite attendance is required in Philadelphia two days per week, with a possible additional day in Allentown.

Qualifications

• Associate’s Degree in Organizational Development, Human Resources, Business Administration, Education, Communications or related field.
• 1 year of experience supporting learning and development programs, training coordination, or related functions.
• Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, Education, Psychology or related field (preferred).

Responsibilities

• Coordinate calendars, meetings, events, and program logistics for L&OD leaders, facilitators, and departmental activities.
• Provide day-to-day operational and administrative support for L&OD programs, initiatives, and departmental activities.
• Coordinate learning and development programs, including scheduling, registration, participant communications, materials preparation, attendance tracking, and evaluation administration.
• Support employee engagement, recognition, culture, and organizational effectiveness initiatives.
• Generate and maintain reports, dashboards, and program metrics related to learning participation, development activities, and departmental outcomes.
• Support talent management processes, including performance management, goal-setting, leadership development, succession planning, and employee development initiatives.
• Administer and maintain learning technologies and related systems, ensuring accurate data, participant records, and reporting capabilities.
• Identify opportunities for continuous improvement and assist with documenting, updating, and enhancing departmental processes, procedures, and program resources.
• Process invoices, purchase requests, vendor documentation, and departmental expenses in accordance with organizational policies and procedures.

Skills

Organizational development

Event coordination

Administrative support

Data reporting

Customer service

Education

Associate’s Degree in Organizational Development or related

Bachelor’s Degree in related field

Tools

Microsoft Office

Learning Management System (LMS)

MS Excel

SharePoint

Job description

Number of Positions In Requisition 1 Job Details The Learning & Organizational Development (L&OD) Coordinator provides operational, administrative, and program support to advance organizational learning, leadership development, employee engagement, and culture initiatives. This role serves as a key partner in coordinating learning programs, development experiences, events, and organizational effectiveness activities that support workforce growth and organizational priorities. The coordinator ensures seamless program delivery, maintains data and reporting accuracy, manages logistics, and contributes to a positive participant experience while supporting department initiatives and continuous improvement efforts.

Onsite attendance

Onsite attendance is required: candidates must be able to work in Philadelphia two days per week, with the possibility of one additional day onsite in Allentown, PA.

Summary

Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs.

Coordinate calendars, meetings, events, and program logistics for L&OD leaders, facilitators, and departmental activities, including facility arrangements, materials, and vendor coordination.

Provide day-to-day operational and administrative support for Learning & Organizational Development (L&OD) programs, initiatives, and departmental activities.

Coordinate learning and development programs, including scheduling, registration, participant communications, materials preparation, attendance tracking, and evaluation administration.

Support employee engagement, recognition, culture, and organizational effectiveness initiatives that enhance the employee experience and support organizational priorities.

Generate and maintain reports, dashboards, and program metrics related to learning participation, development activities, and departmental outcomes; assist with data analysis and program evaluation.

Support annual talent management processes, including performance management, goal-setting, leadership development, succession planning, and employee development initiatives.

Administer and maintain learning technologies and related systems, ensuring accurate data, participant records, and reporting capabilities.

Identify opportunities for continuous improvement and assist with documenting, updating, and enhancing departmental processes, procedures, and program resources.

Process invoices, purchase requests, vendor documentation, and departmental expenses in accordance with organizational policies and procedures.

Participate in L&OD initiatives, special projects, and cross-functional efforts while serving as a resource to leaders, team members, and program participants regarding learning and development opportunities.

Minimum Qualifications

Associate’s Degree in Organizational Development, Human Resources, Business Administration, Education, Communications, or a related field. 1 year of experience supporting learning and development programs, training coordination, organizational development initiatives, project coordination, administration, event management, or customer service functions.

Preferred Qualifications

Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, Education, Psychology, or a related field.

Additional Qualifications

Demonstrated experience providing executive administrative support, including scheduling, meeting management, event planning, vendor coordination, program administration, and departmental activities.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1101 Market, Philadelphia, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research.

Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.