Learning and Development Specialist-Human Resources

Sycuan-Casino; El Cajon (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Sycuan Casino Resort in El Cajon, CA is seeking a Learning and Development Specialist to design and deliver training across New Hire Orientation, leadership development, and guest services.

You will partner with HR and business leaders to bridge skill gaps, create engaging materials, manage the training calendar, and evaluate program outcomes. The role supports a dynamic hospitality environment and professional development.

Qualifications

• High School Diploma or equivalent experience
• 3 years of experience delivering training in a business environment
• 2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
• Experience with learning management systems (LMS) and e-learning tools
• Experience in designing and developing training programs
• Bachelor's Degree in Human Resources or related field or equivalent experience
• Training experience in a casino, hospitality, retail, or food and beverage-related industry
• Knowledge and experience with data collection methods

Responsibilities

• Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
• Adapt training delivery methods to suit diverse learning styles
• Occasionally develop engaging and interactive training materials, including e-learning modules instructor-led training, and blended learning solutions.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
• Create and maintain monthly Learning and Development Training Calendar
• Creates and/or maintains training procedure manuals, guides, and course materials as needed
• Review training materials and provide feedback
• Evaluates program effectiveness through assessments, surveys, and feedback
• Maintains knowledge of the latest trends in learning and development
• Performs other related duties as assigned

Skills

Training delivery

Adult learning

Presentation skills

LMS

Instructional design

Education

Bachelor's Degree in HR or related field

Educational background in Human Resources

Tools

MS Office

LMS

E-learning tools

Job description

Learning and Development Specialist-Human Resources

Casino, 5485 Casino Way, El Cajon, California, United States of America

Job Description

Posted Wednesday, June 3, 2026 at 10:00 AM

The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive.

Much has changed since that time.

One attribute that remains unchanged, however, is Sycuan's sense of community.

Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal.

Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.

Sycuan Casino Resort is looking for a dynamicLearning & Development Specialist to join our team!

At Sycuan, we believe our team members are the heart of everything we do and we’re committed to investing in their success. In this role, you’ll design and deliver engaging training programs that support New Hire Orientation, leadership development, guest service excellence, and more!

Job Purpose:

The Learning & Development Specialist is responsible for the development and delivery of learning solutions for the organization. Topics include New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that align with organizational initiatives. The Learning & Development Specialist will work closely with the Learning and Development Manager and Business Partners to identify the best approach for bridging skill gaps.

Job Duties and Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

• Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
• Adapt training delivery methods to suit diverse learning styles
• Occasionally develop engaging and interactive training materials, including e-learning modules instructor-led training, and blended learning solutions.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
• Create and maintain monthly Learning and Development Training Calendar
• Creates and/or maintains training procedure manuals, guides, and course materials as needed
• Review training materials and provide feedback
• Evaluates program effectiveness through assessments, surveys, and feedback
• Maintains knowledge of the latest trends in learning and development
• Performs other related duties as assigned

Job Specifications:

Education and Experience:

• High School Diploma or equivalent experience
• 3 years of experience in delivering training in a business environment
• 2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
• Experience with learning management systems (LMS) and e-learning tools
• Experience in designing and developing training programs
• Bachelor's Degree in Human Resources or related field or equivalent experience
• Training experience in a casino, hospitality, retail, or food and beverage-related industry
• Knowledge and experience with data collection methods

Skills and Knowledge:

• Familiarity with adult learning theories and instructional design models
• Ability to utilize strong verbal, written, and presentation skills across a diverse team member population
• Knowledge of HR best practices when conducting business
• Adept with a variety of multimedia training platforms and methods
• Proficient with Microsoft Office Suite and related program software
• Ability to stand/walk for up to eight hours at a time
• Must be able to lift up to 25 pounds at times
• Ability to conduct oral presentations in the English language
• Detail-orientation
• Ability to appear for work on time
• Ability to complete forms and documents
• Ability to understand and follow verbal directives and written directions
• Ability to accept constructive feedback
• Ability to maintain confidentiality

Direct: None

Indirect: None

If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!

Casino, 5485 Casino Way, El Cajon, California, United States of America