Learning And Development Specialist

Sycuan Casino Resort; El Cajon (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Sycuan Casino Resort is seeking a Learning & Development Specialist to develop and deliver comprehensive training solutions. This role involves presenting training using various methods tailored to diverse learning styles, including Leadership Development and New Hire Orientation.

Ideal candidates will have a combination of relevant experience and education, with a deep understanding of adult learning theories. Join us at Sycuan Casino Resort where your expertise will contribute to our commitment to exceptional training programs.

Qualifications

• 3 years of experience in delivering training in a business environment.
• 2 years of experience facilitating Leadership, Coaching, and Performance Improvement.
• Training experience in casino, hospitality, retail, or food and beverage industry.

Responsibilities

• Present training programs using various methods.
• Adapt training delivery methods for diverse learning styles.
• Develop engaging training materials including e-learning modules.
• Maintain records of training activities and assessments.
• Evaluate program effectiveness through assessments and surveys.

Skills

Verbal skills

Written skills

Presentation skills

Detail orientation

Adult learning theories

Instructional design models

Adaptability in training delivery

Proficient with Microsoft Office Suite

Education

High School Diploma or equivalent

Bachelor's Degree in Human Resources or related field

Tools

Learning Management Systems (LMS)

e-learning tools

Job description

Sycuan Casino Resort is looking for a dynamic Learning & Development Specialist.

The Learning & Development Specialist is responsible for the development and delivery of learning solutions for the organization. Topics include New Hire Orientation, Leadership Development, Guest Service initiatives, and other programs that align with organizational initiatives. The Learning & Development Specialist will work closely with the Learning and Development Manager and Business Partners to identify the best approach for bridging skill gaps.

Job Duties and Responsibilities

• Present training and development programs using various forms and formats including group discussion, lecture, workshop and simulations
• Adapt training delivery methods to suit diverse learning styles
• Occasionally develop engaging and interactive training materials, including e-learning modules instructor-led training, and blended learning solutions.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
• Create and maintain monthly Learning and Development Training Calendar
• Creates and/or maintains training procedure manuals, guides, and course materials as needed
• Review training materials and provide feedback
• Evaluates program effectiveness through assessments, surveys, and feedback
• Maintains knowledge of the latest trends in learning and development
• Performs other related duties as assigned

Job Specifications

Education and Experience

• High School Diploma or equivalent experience
• 3 years of experience in delivering training in a business environment
• 2 years of experience facilitating Leadership, Coaching, Performance Improvement and similar business-related topics
• Experience with learning management systems (LMS) and e-learning tools
• Experience in designing and developing training programs
• Bachelor's Degree in Human Resources or related field or equivalent experience
• Training experience in a casino, hospitality, retail, or food and beverage-related industry
• Knowledge and experience with data collection methods

Skills and Knowledge

• Familiarity with adult learning theories and instructional design models
• Ability to utilize strong verbal, written, and presentation skills across a diverse team member population
• Knowledge of HR best practices when conducting business
• Adept with a variety of multimedia training platforms and methods
• Proficient with Microsoft Office Suite and related program software
• Ability to stand/walk for up to eight hours at a time
• Must be able to lift up to 25 pounds at times
• Ability to conduct oral presentations in the English language
• Detail-orientation
• Ability to appear for work on time
• Ability to complete forms and documents
• Ability to understand and follow verbal directives and written directions