Learning and Development Manager

Suntec Concrete; Phoenix (AZ); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Suntec U is seeking a strategic Learning & Development leader to own the enterprise learning strategy and multi-year roadmap, aligning it to business goals and workforce needs. You will advise senior leaders on talent development and translate priorities into measurable learning investments that boost performance and retention.

You will partner with department leaders to shape curricula and deliver a blended learning model, overseeing content, LMS management, and program effectiveness for a

Responsibilities

• Own the enterprise learning strategy and multi-year roadmap for Suntec U, aligning it to business goals and workforce needs.
• Serve as a trusted advisor to senior leaders on talent and capability development, shaping how Suntec grows its people.
• Translate business priorities into learning investments and measure impact on performance, retention, and internal advancement.
• Partner with department leaders to assess learning needs and align training initiatives to organizational goals.
• Deliver a blended learning model and oversee development of training materials for a distributed workforce.
• Own the e-learning function, manage the LMS, and ensure quality across online learning.
• Establish metrics to evaluate program effectiveness and stay current on industry trends.
• Build and maintain partnerships with external educational institutions to broaden opportunities.

Job description

• Own the enterprise learning strategy and multi-year roadmap for Suntec U, aligning it to business goals, workforce needs, and the Leadership Excellence Formula.
• Serve as a trusted advisor to senior leaders on talent and capability development, shaping how Suntec grows its people from the field up.
• Translate business priorities into learning investments, and measure Suntec U's impact on performance, retention, and internal advancement.

Curriculum Strategy and Design

• Partner with department leaders and stakeholders to assess learning needs, shape content and curriculum, and align training initiatives to the organization's goals.
• Develop and execute the Suntec U curriculum, integrating the core elements of workforce development to support career advancement and skill growth.

Learning Delivery and Content

• Deliver a blended learning model that combines instructor-led training, virtual sessions, and self-paced e-learning to improve access for a distributed workforce.
• Oversee the development of training materials, keeping content accurate, current, and effective for a field-based workforce.

Learning Technology and E-Learning

• Own the e-learning function, including the development, production, and deployment of e-learning courses and digital content, with consistent quality across all online learning.
• Manage the Learning Management System (LMS), maintaining an organized library of training materials and clear records of participant progress.

Program Effectiveness and Measurement

• Establish metrics to evaluate program effectiveness and adjust based on participant feedback and performance data.
• Stay current on industry developments and education trends and keep Suntec U aligned to how the field actually works.
• Build and maintain partnerships with external educational institutions and organizations to broaden learning opportunities.

Direct Reports

• Suntec U Facilitator: delivers instructor-led and virtual training across the enterprise, and keeps program content current and consistent in the field.
• E-Learning Creator & LMS Administrator: develops e-learning content and administers the LMS, maintaining course quality, access, and completion records.