Learning and Development Associate

Jobtailor; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in Baltimore is seeking a Training Specialist to design and deliver technical and soft skills training programs for affordable property management and community development.

You will create interactive materials for classroom, virtual, and one-on-one learning, implement blended learning, and evaluate effectiveness with surveys and metrics, reporting to senior leadership.

Qualifications

• 3+ years’ experience in affordable property management, affordable housing, or community development.
• Bachelor's degree in education, learning and development, business, or a related field; or related experience and/or certifications.
• Experience with property management software; Yardi Voyager Affordable platform preferred.
• Strong knowledge of adult learning principles, instructional design, and evaluation methods.
• Excellent organizational, communication, and facilitation skills.
• Comfortable presenting to teams of various sizes and delivering virtual and in-person training.
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.
• Preferred: 3+ years’ experience in a corporate learning and development role.
• Familiarity with AI tools, multimedia training platforms, and e-learning software preferred.
• Strong analytical skills to evaluate learning effectiveness and recommend improvements.
• Project management experience with the ability to manage multiple initiatives simultaneously.
• Emotional intelligence to work with staff at all levels and adapt to varying learning needs

Responsibilities

• Design and deliver technical and soft skills training programs tailored to employee needs in property management and community development.
• Create and deliver interactive presentations, manuals, guides, and course materials for classroom, virtual, and one-on-one learning.
• Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
• Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed.
• Maintain training records, attendance, assessments, and retraining requirements in SharePoint and LMS platforms.
• Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives.
• Stay current on learning trends, instructional design methodologies, and affordable housing industry practices.
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
• Perform other related duties as required

Skills

Instructional Design

Training Program Evaluation

Project Management

E-Learning Module Development

Facilitation Skills

Excellent Communication

Education

Bachelor's degree in Education/Learning & Development

Tools

SharePoint

LMS Platforms

AI Tools

Multimedia Training Platforms

Web-Based Tools

Job description

• Design and deliver technical and soft skills training programs tailored to employee needs in property management and community development
• Create and deliver interactive presentations, manuals, guides, and course materials for classroom, virtual, and one-on-one learning
• Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources
• Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed
• Maintain training records, attendance, assessments, and retraining requirements in SharePoint and LMS platforms
• Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives
• Stay current on learning trends, instructional design methodologies, and affordable housing industry practices
• Produce quarterly reports on training programs, participation, and outcomes for senior leadership
• Perform other related duties as required

Requirements

• 3+ years’ experience in affordable property management, affordable housing, or community development
• Bachelor's degree in education, learning and development, business, or a related field; or related experience and/or certifications
• Experience with property management software; Yardi Voyager Affordable platform preferred
• Strong knowledge of adult learning principles, instructional design, and evaluation methods
• Excellent organizational, communication, and facilitation skills
• Comfortable presenting to teams of various sizes and delivering virtual and in-person training
• Flexible, self-directed, and able to manage multiple projects in a fast-paced environment
• Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools
• Preferred: 3+ years’ experience in a corporate learning and development role
• Familiarity with AI tools, multimedia training platforms, and e-learning software preferred
• Strong analytical skills to evaluate learning effectiveness and recommend improvements
• Project management experience with the ability to manage multiple initiatives simultaneously
• Emotional intelligence to work with staff at all levels and adapt to varying learning needs

Core Competencies

Demonstrates expertise in designing and delivering training programs tailored to the needs of employees in property management and community development, utilizing adult learning principles and instructional design methodologies. Proficient in evaluating training effectiveness and managing multiple projects in a fast-paced environment.

Highest-signal resume keywords

• 3+ Years Experience In Affordable Property Management
• Bachelor's Degree In Education Or Learning And Development
• Yardi Voyager Affordable Platform Experience
• Strong Knowledge Of Adult Learning Principles
• Proficient In Microsoft 365 Applications

ATS Optimization Keywords

Hard Skills

• Instructional Design
• Training Program Evaluation
• Project Management
• E-Learning Module Development
• Facilitation Skills

Soft Skills

• Excellent Communication Skills
• Organizational Skills
• Emotional Intelligence
• Flexibility
• Self-Direction

Industry Keywords

• Affordable Housing
• Community Development
• Learning And Development
• Training Effectiveness
• Adult Learning Principles

Tools & Technologies

• SharePoint
• LMS Platforms
• AI Tools
• Multimedia Training Platforms
• Web-Based Tools