Learner Experience Designer

Cisco; Acton (MA); Hybrid; USD 75,000 - 115,000; Full time

Job summary

Join a forward-thinking company as a Learner Experience Designer, where you will create innovative learning journeys for technical sellers. This role emphasizes collaboration and performance consulting, enabling sellers to thrive in a dynamic environment. You will leverage brain-based learning and cutting-edge tools to design engaging, multi-modal experiences that drive measurable business growth. With a commitment to diversity and inclusion, this innovative firm fosters a culture of continuous learning and development, making it an exciting place to advance your career.

Benefits

Paid Volunteer Time

Employee Resource Groups

Learning and Development Opportunities

Qualifications

• 5+ years in creating measurable learning experiences for sales roles.
• Strong visual design skills and experience with learning technologies.

Responsibilities

• Collaborate to design outcome-focused learning experiences for technical sellers.
• Measure the business impact of learning experiences on sales performance.

Skills

Performance Consulting

Brain-based Learning

Cognitive Science

Design Thinking

Project Management

Communication Skills

Interpersonal Skills

Education

BA/BS

Tools

Learning Management Systems

Articulate 360

Adobe Creative Cloud

Camtasia

AR/VR Platforms

Job description

The application window is expected to close on: May 20, 2025.

Location: USA-BOXBOROUGH, Remote

Meet the Team

We seek a collaborative and innovative Learner Experience Designer with strong Performance Consulting skills to join our Sales Enablement and Acceleration Team to co-develop experiential learning journeys for our technical sellers.

Collaborating with project teams, you’ll use your performance consulting experience, validated expertise in brain-based learning, and your innovative spirit to co-create experiential learning activities that enable our technical sellers to be situationally and technically fluent, building trusted partnerships with prospects, customers, and partners.

Your project teams consider you a trustworthy, creative, and collaborative professional. As a result, you have a proven record of developing learning experiences that enabled sellers to be technically competent and to build strong partnerships that drove measurable business growth.

Our hybrid work environment is dynamic and constantly evolving to outpace disruptive industry and technology trends. We encourage purposeful experimentation and leveraging our ecosystem to co-create experiences that enable our technical sellers to accelerate growth and create a competitive advantage.

Your Impact

1. Collaborate with cross-functional teams to understand and validate desired business and sales outcomes, sales motions, and portfolio offerings to clarify the behaviors and skills needed by sales roles to achieve goals and support career progression.
2. Design and build multi-modal, outcome-focused learning experiences for technical sellers that develop skills and activate customer engagement activities, using evidence-based learning principles including adult learning, brain-based learning, cognitive science, and experiential learning.
3. Create all types of learning experience components utilizing relevant technology and tools such as audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools like wireframes and whiteboards.
4. Develop strategies to measure the business impact of learning experiences and customer engagement activities on sales performance, using results for continuous improvement.
5. Build trust-based, collaborative relationships with team members, subject matter experts, and stakeholders to co-develop skill-focused learning experiences that leverage Cisco and partner ecosystems to accelerate sales and business growth.
6. Demonstrate a track record of intentionally selecting and validating evidence-based learning strategies that accelerate learning and drive measurable results.
7. Proficiently use a variety of tools and technologies to build learning experience components.
8. Work as a performance consultant with stakeholders to validate learning solutions that support closing performance gaps and driving sales performance.

Minimum Qualifications

• BA/BS and 5+ years of experience in co-building task-based, measurable learning experiences for technical sales roles in corporate environments.
• Experience leveraging brain-based learning, cognitive sciences, design thinking, and experiential learning in sales training.
• Experience with at least one Learning Management System and SCORM or Tin Can compliant tools.
• Ability to develop detailed storyboards for learning experiences.
• Strong visual design skills.
• Excellent written and verbal communication, including copy editing for scripts.
• Strong performance consulting and presentation skills.
• Strong project management skills.
• Strong interpersonal and leadership skills to foster collaborative relationships.

We invite candidates to submit work samples that demonstrate their alignment with the responsibilities and requirements of this role. During interviews, candidates will have the opportunity to discuss how their experience matches these requirements. We appreciate your help in determining if we are a strong mutual fit.

Preferred Qualifications

• Experience collaborating with diverse teams to design and co-create learning experiences that achieve business outcomes.
• Proficiency in building and publishing learning components using tools like Articulate 360, Adobe Creative Cloud, Camtasia, Well Said, and experience with AR/VR platforms is a plus.
• Adept at giving and receiving feedback to facilitate effective collaboration.
• Ability to work effectively in a remote, dynamic, and agile environment.

#WeAreCisco

#WeAreCisco where every individual brings unique skills and perspectives to pursue our purpose of powering an inclusive future for all.

We celebrate diversity and focus on unlocking potential. Our culture supports hybrid work, learning, and development at every stage. We foster communities through employee resource groups, offer paid volunteer time, and aim to create an inclusive environment.

Our purpose is driven by our people, making us a leader in internet technology. We help customers reimagine applications, secure enterprises, transform infrastructure, and meet sustainability goals, all while fostering an inclusive future.

Take your next step and be yourself, with us!

*

Cisco is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other protected characteristic.

Cisco will consider qualified applicants with arrest and conviction records on a case-by-case basis.