Learner Experience Designer

Cisco Systems, Inc.; Boxborough, Miami (MA, FL); Hybrid; USD 86,000 - 131,000; Full time

Job summary

An innovative firm is seeking a Learner Experience Designer to co-develop engaging learning journeys for technical sellers. In this dynamic role, you will leverage your performance consulting expertise and creativity to design impactful learning experiences that enhance sales performance. You'll collaborate with cross-functional teams, utilizing advanced learning technologies and methodologies to foster skill development and customer engagement. Join a forward-thinking organization that values collaboration, creativity, and continuous improvement, and make a significant impact on the growth of technical sales teams.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Volunteer Time Off

Flexible Vacation Policy

Qualifications

• 5+ years of experience in co-building measurable learning experiences.
• Proven experience in leveraging brain-based learning in sales training.

Responsibilities

• Collaborate with teams to design outcome-focused learning experiences.
• Build learning components using audio, video, and simulations.

Skills

Performance Consulting

Brain-based Learning

Cognitive Science

Design Thinking

Visual Design Skills

Communication Skills

Interpersonal Skills

Education

BA/BS

Tools

Articulate 360

Adobe Creative Cloud

Camtasia

Learning Management Systems

Job description

Compensation Range

86600 USD - 130700 USD

Job Type

Professional

AI or Artificial Intelligence, Networking, Security, Webex (Collaboration)

Job Id

1437631

The application window is expected to close on: May 20, 2025.

Location: USA-BOXBOROUGH, Remote

Meet the Team

We seek a collaborative and innovative Learner Experience Designer with strong Performance Consulting skills to join our Sales Enablement and Acceleration Team to co-develop experiential learning journeys for our technical sellers.

Collaborating with project teams, you’ll use your performance consulting experience, validated expertise using brain-based learning, and your innovative spirit to co-create experiential learning activities that enable our technical sellers to be situationally and technically fluent to build trusted partnerships with prospects, customers, and partners.

Your project teams consider you a trustworthy, creative, and collaborative professional. As a result, you have a record of developing learning experiences that enabled sellers to be technically competent to build strong partnerships that drove measurable business growth.

Our hybrid work environment is dynamic and constantly changing to outpace disruptive industry and technology trends. We encourage purposeful experimentation and the use of our eco-system to co-create experiences that enable our technical sellers to accelerate our growth and create competitive advantage.

Your Impact

• Collaboratively consult with cross-functional teams to understand and validate desired business and sales outcomes, sales motions, and portfolio offerings to gain clarity on the desired behaviors and skills needed, by sales role, to achieve sales goals and enable career progression.
• Co-design and build multi-modal, outcome-focused learning experiences for technical sellers that build skills and activate customer engagement activities using evidenced-based learning principles, including adult learning, brain-based learning, cognitive science, and experiential learning.
• Build all types of learning experience components using relevant technology and tools including audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools such as wireframes and whiteboards.
• Co-develop strategies that measure the business impact of learning experiences and related customer engagement activities on achieving sales performance and use results for continuous improvement.
• Build consultative, collaborative, and trusting relationships with team members, subject matter experts, and stakeholders to continuously co-build skill-focused learning experiences for sellers that leverage the Cisco and partner ecosystem to accelerate sales performance and business growth.
• We expect you to have a You have a demonstrated track record of intentionally choosing and validating evidenced-based learning strategies to accelerate learning that drove measurable results.
• You are proficient in using all types of learning experience components using relevant technology and tools including audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools such as wireframes and whiteboards.
• You have experience as a performance consultant to work with stakeholders to validate a learning solution is needed to support the measurable closing of performance gaps to drive sales performance.

Minimum Qualifications

• BA/BS 5+ years of proven experience co-building task-based, measurable learning experiences for technical sales roles in corporate environments
• Proven experience leveraging brain-based learning, cognitive sciences, design thinking, and experiential learning in sales learning experiences
• Experience using at least one Learning Management System and related SCORM or Tin Can compliant production tools
• Proven ability to develop detailed story boards for learning experiences
  Strong visual design skills
• Excellent written and verbal communication skills, including copy editing for script writing
• Strong performance consulting and presentation skills
• Strong interpersonal and leadership skills that build collaborative relationships with team members, subject matter experts, and stakeholders
  
  

We invite candidates to submit examples of their work that represent examples of the responsibilities and requirements of this position. During the interview process, you have the opportunity to describe how they represent the requirements. We appreciate your help in determining if we are a strong fit for one another.

Preferred Qualifications:

• Proven experience collaborating with diverse project teams to design learning experiences, and when necessary, co-create content to fill identified gaps, to achieve business outcomes
• Solid knowledge and proficiency building and publishing learning experience components using technology, specifically Articulate 360, Adobe Creative Cloud, Camtasia, Well Said. Experience with AR/VR platforms a plus.
• Adept at receiving and giving input and feedback to leverage effective collaboration
• Self-discipline to work effectively in a remote work environment
• 
  Ability to work with speed and agility in a dynamic and changing customer-centric environment, consistent with Agile values and principles

The application window is expected to close on: May 20, 2025.

Location: USA-BOXBOROUGH, Remote

Meet the Team

We seek a collaborative and innovative Learner Experience Designer with strong Performance Consulting skills to join our Sales Enablement and Acceleration Team to co-develop experiential learning journeys for our technical sellers.

Collaborating with project teams, you’ll use your performance consulting experience, validated expertise using brain-based learning, and your innovative spirit to co-create experiential learning activities that enable our technical sellers to be situationally and technically fluent to build trusted partnerships with prospects, customers, and partners.

Your project teams consider you a trustworthy, creative, and collaborative professional. As a result, you have a record of developing learning experiences that enabled sellers to be technically competent to build strong partnerships that drove measurable business growth.

Our hybrid work environment is dynamic and constantly changing to outpace disruptive industry and technology trends. We encourage purposeful experimentation and the use of our eco-system to co-create experiences that enable our technical sellers to accelerate our growth and create competitive advantage.

Your Impact

• Collaboratively consult with cross-functional teams to understand and validate desired business and sales outcomes, sales motions, and portfolio offerings to gain clarity on the desired behaviors and skills needed, by sales role, to achieve sales goals and enable career progression.
• Co-design and build multi-modal, outcome-focused learning experiences for technical sellers that build skills and activate customer engagement activities using evidenced-based learning principles, including adult learning, brain-based learning, cognitive science, and experiential learning.
• Build all types of learning experience components using relevant technology and tools including audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools such as wireframes and whiteboards.
• Co-develop strategies that measure the business impact of learning experiences and related customer engagement activities on achieving sales performance and use results for continuous improvement.
• Build consultative, collaborative, and trusting relationships with team members, subject matter experts, and stakeholders to continuously co-build skill-focused learning experiences for sellers that leverage the Cisco and partner ecosystem to accelerate sales performance and business growth.
• We expect you to have a You have a demonstrated track record of intentionally choosing and validating evidenced-based learning strategies to accelerate learning that drove measurable results.
• You are proficient in using all types of learning experience components using relevant technology and tools including audio, video, eLearning, simulations (AR/VR), role plays, games, surveys, assessments, and visual design tools such as wireframes and whiteboards.
• You have experience as a performance consultant to work with stakeholders to validate a learning solution is needed to support the measurable closing of performance gaps to drive sales performance.

Minimum Qualifications

• BA/BS 5+ years of proven experience co-building task-based, measurable learning experiences for technical sales roles in corporate environments
• Proven experience leveraging brain-based learning, cognitive sciences, design thinking, and experiential learning in sales learning experiences
• Experience using at least one Learning Management System and related SCORM or Tin Can compliant production tools
• Proven ability to develop detailed story boards for learning experiences
  Strong visual design skills
• Excellent written and verbal communication skills, including copy editing for script writing
• Strong performance consulting and presentation skills
• Strong project management skills
• Strong interpersonal and leadership skills that build collaborative relationships with team members, subject matter experts, and stakeholders
  
  

We invite candidates to submit examples of their work that represent examples of the responsibilities and requirements of this position. During the interview process, you have the opportunity to describe how they represent the requirements. We appreciate your help in determining if we are a strong fit for one another.

Preferred Qualifications:

• Proven experience collaborating with diverse project teams to design learning experiences, and when necessary, co-create content to fill identified gaps, to achieve business outcomes
• Solid knowledge and proficiency building and publishing learning experience components using technology, specifically Articulate 360, Adobe Creative Cloud, Camtasia, Well Said. Experience with AR/VR platforms a plus.
• Adept at receiving and giving input and feedback to leverage effective collaboration
• Self-discipline to work effectively in a remote work environment
• 
  Ability to work with speed and agility in a dynamic and changing customer-centric environment, consistent with Agile values and principles

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees haveaccess to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days ofvacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Offpolicy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours ofunused sick timewill be carried forwardfrom one calendar yearto the nextsuch that the maximum number of sick time hours an employee may have available is160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Sign up to receive notifications of similar jobs