Learn To Be - Operations Team Intern

Chapman University; Orange (CA); Remote; USD 19,000 - 27,000; Part time

Job summary

Chapman University’s Learn To Be program seeks a part-time Operations Intern to ensure timely tutor pairings for K–12 students. You will work with the Learn To Be Operations team in a virtual setting, using AI tools to draft messages, clean spreadsheets, and build small automation.

FWS status and a Live Scan background check are required. Ideal candidates are self-motivated, tech-curious, and can communicate clearly with families and volunteers, including some Spanish language ability is a plus.

Qualifications

• Must be a College/University student with Federal Work Study award.
• Resident of the United States.
• Available 15–20 hours per week reliably.
• Experience using AI tools like ChatGPT or Claude.
• Clear, friendly written communication; comfortable calling families.
• Consent to DOJ Dru Sjodin background check.
• Have internet and a webcam access.

Responsibilities

• Track students waiting for tutors, starting with referrals from partner orgs.
• Investigate why a student isn’t yet paired and fix it.
• Follow up with families and tutors to start pairings.
• Use ChatGPT, Claude to speed up tasks and build small tools.
• Identify process issues and help fix them.

Skills

Federal Work Study

U.S. resident

15–20 hours/week

AI tools (ChatGPT/Claude)

Clear written comms

Background check consent

Device with internet & webcam

Education

College/University student

Tools

ChatGPT

Claude

Job description

Please see Special Instructions for more details.

Must have FWS and will need to complete a Live Scan.

Student Title Classification Information

Is this Role for an Undergrad or Grad Student?

Is this Role for an Undergrad or Grad Student? Grad and Undergrad

Anticipated Pay Range

Anticipated Pay Range $16.90 - $16.90

Pay Range Information

Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.

Learn To Be is a nonprofit that gives free 1-on-1 online tutoring to K–12 students from under-resourced communities. Every week, some students are waiting for a tutor. As an Operations Intern, your job is to make sure none of them wait too long. You’ll work with and report to the Learn To Be Operations team.

We’re looking for someone who uses AI tools like ChatGPT and Claude extensively, and not just for homework help or the basic stuff. You’ve built real things with them: an app, an automation, a spreadsheet workflow, a custom GPT , anything. You’d rather figure something out than wait to be told how, and you care about kids getting a fair shot.

Speaking Spanish is a plus, since many of our families speak Spanish at home.

Work Schedule: 15-20 hours per week on a consistent, reliable schedule set with Learn To Be’s Operations team. Late afternoons and evenings are a plus as that is when families are easiest to reach.

Primary Location: Virtual

Responsibilities

• Keep track of every student waiting for a tutor, starting with students who come to us through our partner organizations
• Find out why a student hasn’t been paired yet (no tutor available for that time, subject or grade, or a family that stopped responding) and fix it
• Follow up with families and tutors by phone, email and text so pairings actually start
• Use ChatGPT, Claude and similar tools to speed up this work: drafting messages, cleaning up spreadsheets, spotting patterns, building small tools
• Tell the Operations team what’s broken in the process and help fix it

Required Qualifications

• College/University student awarded Federal Work Study
• Reside in the United States
• Able to work 15–20 hours every week, reliably and predictably, including during midterms and finals
• Experience using AI tools like ChatGPT or Claude to build something real
• Clear, friendly written communication and comfortable making phone calls to parents and volunteers
• Consent to a DOJ Dru Sjodin Sex Offender Database Background check
• Have access to a device with internet access and a working webcam

Desired Qualifications

• Understanding of technology or the ability to learn quickly
• Responsible, organized and a good communicator
• Flexible & empathetic to students from differing circumstances
• Passionate about working with K- 12 students

Special Instructions to Applicants

Must have FWS and will need to complete a Live Scan.

Budget Information

Is Federal work-study required? Yes

Pre-screening Questions

Required fields are indicated with an asterisk (*).

• * Do you have federal work study?
  • Yes
  • No
• * Do you have another job?
  • Yes
  • No

Required Documents

• Resume

Optional Documents

MAIN CAMPUS

One University Drive
Orange, CA 92866
[phone]

RINKER HEALTH SCIENCE CAMPUS

9401 Jeronimo Road
Irvine, CA 92618

© 2019 CHAPMAN UNIVERSITY

The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.