Lean Operations & Strategy Leader

My Rights Law Group; Rancho Cucamonga (CA); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with match

Generous PTO and paid holidays

CLE/professional-development stipend

Team lunches

Wellness events

Occasional office dogs

Job summary

My Rights Law Group is seeking a high-level Operations Chief (COO) to translate strategic ideas into robust processes, overseeing operations, finance, technology, and risk management. The role requires leveraging lean principles to optimize workflows and protect profitability while managing IT security and vendor contracts.

Collaborating with HR to design staffing models that sustain service levels and prevent burnout, the COO will drive KPIs across utilization, realization, and overall

Qualifications

• 7+ years of senior operations experience with Lean/Six Sigma a plus.
• Strong financial acumen and change-management skills.

Responsibilities

• Map workflows for intake, discovery, trial prep, and billing; embed Lean principles to reduce cycle times.
• Maintain dashboards for utilization, realization, and profitability.
• Oversee IT security and vendor contracts.
• Partner with HR Manager on staffing models to prevent burnout and maintain service levels.

Skills

Lean/Six Sigma

Financial acumen

Change-management

Operations leadership

Executive collaboration

Job description

My Rights Law Group is seeking a high-level Operations Chief (COO) to translate strategic ideas into robust processes, overseeing operations, finance, technology, and risk management. The role requires leveraging lean principles to optimize workflows and protect profitability while managing IT security and vendor contracts.

Collaborating with HR to design staffing models that sustain service levels and prevent burnout, the COO will drive KPIs across utilization, realization, and overall