Leadership and Organizational Development - Learning Professional I

Golden 1; Fresno (CA); Hybrid; USD 70,000 - 78,000; Full time

Job summary

Golden 1 Credit Union is seeking a Learning Professional I to design, deliver, and assess training programs across branches in the San Joaquin Valley. This hybrid role will operate from the Shaw Ave. Fresno location and support onboarding, career development, and organizational learning initiatives.

You will facilitate sessions, analyze needs, and manage LMS activities, content updates, and program coordination to build employee capability and drive business results.

Qualifications

• Associate’s Degree in any field or completion of specialized certification or licensing required.
• Bachelor’s Degree in a relevant field preferred.
• 1+ years similar or related experience in a learning function including facilitation, delivery, curriculum development, analyzing course and program feedback for improvement required.

Responsibilities

• Design, implement, facilitate, analyze, and update training courses and workshops to build capabilities, advance talent, and transform the organization.
• Deliver training sessions, workshops, and presentations to employees, ensuring effective communication and engagement.
• Conduct basic needs assessments to identify skill gaps and learning requirements within the organization.
• Assist in the administration of the Learning Management System, including user management, course assignments, and tracking employee progress.
• Coordinate logistics for training sessions, such as scheduling, room setup, and participant communication.
• Coordinate, evaluate, and maintain training programs, including associated completion data and reports.
• Collaborate with team members and stakeholders to gather information and ensure alignment of learning initiatives with organizational objectives.
• Utilize basic technologies and tools to enhance learning delivery, such as multimedia presentations and simple e-learning modules.
• Assist in maintaining and updating learning-related content on the organization's intranet or internal platforms.
• Provide basic support for career development initiatives, including resources and information for employees seeking career advancement.
• Contribute to the development and delivery of onboarding programs for new hires.
• Support the maintenance of the Learning & Development calendar, ensuring timely execution of training programs.
• Collect feedback from participants and assist in basic evaluations of training effectiveness.
• Engage in professional development opportunities to stay informed about learning and development trends and best practices.
• Curate content from reliable sources to enhance learning materials and programs.
• Make recommendations to the Sr, Learning Professional regarding opportunities for improvement in the training programs.
• Manage the general inbox and intranet to provide accessible information and resources.

Skills

Facilitation

Curriculum development

Delivery of training

Needs assessment

Communication

Learning technology

Education

Associate’s Degree in any field

Bachelor’s Degree in Education, Training and Development or related

Tools

Learning Management System (LMS)

Intranet content management

Multimedia presentations

Job description

This is a hybrid position that will work out of our Shaw branch in Fresno, CA – 111 E Shaw Ave, Fresno CA 93710. This person will support training activities at our branches throughout the San Joaquin Valley.

Job Title: Learning Professional I
Status: Exempt
Reports to: Supervisor - Business Unit Enablement
Department: Leadership and Organizational Development
Job Code: 11552
Pay Range: $70,400.00 - $78,000.00 Annually
Location: Hybrid in Fresno, CA

WHO WE ARE:

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:

You are a passionate learning professional who enjoys developing and delivering engaging training programs that help employees grow and succeed. You are an effective communicator, skilled facilitator, and collaborative partner who uses feedback, data, and learning technologies to support onboarding, career development, and organizational success. Organized, adaptable, and proactive, you are committed to creating impactful learning experiences that build employee capability and drive business results.

WHAT YOU'LL DO:

• Design, implement, facilitate, analyze, and update training courses and workshops to build capabilities, advance talent, and transform the organization.
• Deliver training sessions, workshops, and presentations to employees, ensuring effective communication and engagement.
• Conduct basic needs assessments to identify skill gaps and learning requirements within the organization.
• Assist in the administration of the Learning Management System, including user management, course assignments, and tracking employee progress.
• Coordinate logistics for training sessions, such as scheduling, room setup, and participant communication.
• Coordinate, evaluate, and maintain training programs, including associated completion data and reports.
• Collaborate with team members and stakeholders to gather information and ensure alignment of learning initiatives with organizational objectives.
• Utilize basic technologies and tools to enhance learning delivery, such as multimedia presentations and simple e-learning modules.
• Assist in maintaining and updating learning-related content on the organization's intranet or internal platforms.
• Provide basic support for career development initiatives, including resources and information for employees seeking career advancement.
• Contribute to the development and delivery of onboarding programs for new hires.
• Support the maintenance of the Learning & Development calendar, ensuring timely execution of training programs.
• Collect feedback from participants and assist in basic evaluations of training effectiveness.
• Engage in professional development opportunities to stay informed about learning and development trends and best practices.
• Curate content from reliable sources to enhance learning materials and programs.
• Make recommendations to the Sr, Learning Professional regarding opportunities for improvement in the training programs.
• Manage the general inbox and intranet to provide accessible information and resources.

QUALIFICIATIONS AND PREFERENCES:

• Associate’s Degree in any field or completion of specialized certification or licensing required
• Bachelor’s Degree in a relevant field, such as Education, Training and Development, or a related discipline preferred
• 1+ years similar or related experience in a learning function including facilitation, delivery, curriculum development, analyzing course and program feedback for improvement required

WHY JOIN US:

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.