LEAD YOUTH CARE WORKER

Child Crisis Arizona; Arizona; On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K with company match

Generous PTO

Flexible Spending Account

Calm app Subscription

Job summary

Child Crisis Arizona is seeking a dedicated Supervisor to oversee Youth Care Workers on evening shifts, ensuring safety, supervision, and adherence to agency policies. You will coordinate staff activities, manage incident documentation, and support orientation for new hires.

The role requires leadership, a valid Arizona driver’s license, and the ability to work four 10-hour shifts (Wed–Sat, 12:30pm–10:30pm). bilingual English/Spanish capabilities are preferred.

Qualifications

• High school diploma or equivalent required.
• At least 1 year supervising staff.
• Valid Arizona driver’s license and ability to operate agency vans.
• Must be 21 years of age or older.
• Bilingual English/Spanish capabilities preferred.

Responsibilities

• Develop effective communication procedures with YCW team to ensure all children are accounted and supervised during the shift.
• Oversee youth care staff and ensure execution of duties and adherence to policies.
• Maintain safety, security, and sanitation standards across work areas.
• Document incidents promptly and accurately as per policy.
• Assist and train new staff; orient new hires and participate in orientation plans.
• Attend agency-related meetings and trainings as appropriate.
• Ensure shift coverage and proper recordkeeping for all assigned tasks.

Skills

Staff supervision

Shift management

Safety compliance

Communication

Education

High school diploma or equivalent

Tools

Word processing

Excel

Outlook

Job description

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliencyThe impact of Child Crisis Arizona's work is immeasurable. By joining our team, you would provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services.YOU can help make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter! And we believe that every child matters too! Safe Kids, Strong FamiliesESSENTIAL FUNCTIONSDevelop effective communication procedures with YCW team to ensure all children are accounted and supervised during the shift.Oversee youth care staff and ensure execution of their assigned duties and adherence to administrative and programmatic policies and procedures as directed by program leadership. Report performance concerns and/or problems to program leadership.Ensure proper ratio coverage on shift and communicate any needs or issues immediately to program leadership.Ensure safety, security, and sanitation standards are maintained in all work areas.Converse with client to reinforce positive behavior and promote social interaction and community inclusion.Report and properly document all incidents in a timely manner; prior to the end of the shift or within 4 hours as per ORR Policy on incidents deemed serious incidents including any abuse, neglect, restraints or runawayEnsure that precautions, restrictions and other safety interventions are being properly implemented during assigned shift.Train new staff according to established training plan/program; orient new staff to the facility.Models Center’s expectation for sensitivity and competency relating to diversity and cultural awarenessWork closely with program directors to develop new resident orientation and onboarding plans; assist with the new resident orientationWork closely with the program director to develop new hire training; conduct new hiring when needed.Assist and/or assign YCW staff with the intake process of new client such as orientations and phone calls of new admits.Serve as a positive role model for client and youth care workers by demonstrating professionalism and good judgment.Ensures that assigned shift follows Agency guidelines and policies, monitors staff and records to ensure compliance.Responsible for assigned personnel activities in this program, including, but not limited to:Attend and participates in Agency related meetings and trainings as appropriateMay participate in interview and selection of employeesEvaluation of employee performanceProvides supervision as assignedOversees care, activity and safety of children to include:Assists during transition and movement of children from one activity to the next and one physical location to anotherInteracts with children in an appropriate manner, including games or during recreational timeEstablishes and maintains positive relationships with all childrenMaintains safety, security and supervision of children by maintaining line of site at all times.Provides oversight during recreation, mealtime, relaxing time, and play.Model Center’s expectation for sensitivity and competency relating to diversity and cultural awareness.EDUCATION / EXPERIENCEMust be able to work four, 10 hour shifts (Wednesday-Saturday, 12:30pm - 10:30pm)Education must consist of a high school diploma or equivalent.Must have at least 1-year experience supervising staff.Must have valid Arizona Driver’s license, exhibit the ability to operate Agency vans and/or vehicles safely and be able to be added to Agency auto policy.Must be at least 21 years of age.Must be able to lift and carry at least 50 pounds.Must be able to display verbal and written communication skills that meet the requirements of the position and needs of clients.Must maintain all Agency and licensing training and certification requirements.Must have computer knowledge / proficiency such that log notes can been entered as required.Must possess valid Level One Fingerprint Clearance Card or able to obtain one prior to employmentMust have experience in word processing in a Windows environment.English /Spanish bilingual capabilities required.Strong verbal communication skills with the effective use of tone and wordsExcellent organization skills with attention to detailTime management skills and ability to meet deadlinesDemonstrate the ability to establish trust and a positive rapport with service population Strong writing skills with proficient use of Word, Excel, and OutlookAs a valued member of our team, Child Crisis Arizona will provide youMedical, Dental, and Vision coverageHeath Savings AccountFlexible Spending Account401K with company matchGenerous amount of PTOCalm app Subscription*Actual Pay Rates are based on Education and Experience*Child Crisis Arizona is an Equal Opportunity Employer and has zero tolerance for discrimination or harassment of any kind. We are committed to the principle of equal employment opportunity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. It is our intention that all qualified applicants be given equal opportunity and that all employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, gender (including pregnancy), age, physical or mental disability or genetic information or any other status protected by federal and state laws or regulations.Child Crisis Arizona believes that to most effectively provide responsive services to children, families of diverse cultures, that we must strive as an agency to attract, retain and continually enhance the skills of a culturally diverse workforce that is reflective of the community and neighborhoods we operate in, and the children and families we serve. We believe that cultural sensitivity and the dynamics of diversity, equity and inclusion not only reflect best practice, but also provide opportunities for personal growth and enrichment. We are committed as an agency to an ongoing process of assessment and to broadening our knowledge, respect for and ability to effectively respond to a diverse workforce and communities.