Lead Worker

Didlake, Inc.; White Oak (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Didlake, Inc. is seeking a Lead Worker - Janitorial to supervise daily custodial operations and ensure contract requirements are met. The role combines hands-on cleaning with mentoring team members, including individuals with disabilities.

You'll lead assignments, train staff, monitor quality, and promote a respectful, safe work environment while supporting Didlake’s mission to create meaningful employment opportunities.

Responsibilities

• Assist the Janitorial Supervisor in coordinating daily custodial operations and ensuring contract requirements are met.
• Lead, train, mentor, and support janitorial team members, including individuals with disabilities.
• Assign daily work, distribute supplies and equipment, and inspect completed work to ensure quality standards are achieved.
• Provide coaching on proper cleaning procedures, equipment operation, and workplace safety.
• Address employee and customer concerns, resolving issues when appropriate and escalating to management as needed.
• Perform routine custodial duties including: Cleaning offices, hallways, restrooms, stairwells, and common areas.
• Operate custodial equipment and, when required, snow removal equipment.
• Complete required training and maintain compliance with all Didlake policies and safety procedures.
• Promote a positive, respectful, and team-oriented work environment while maintaining professional conduct and appearance.

Job description

Company Summary

Didlake, Inc. is a non-profit rehabilitation services organization. At Didlake, creating opportunities that enrich the lives of people with disabilities is our mission. Since 1965, Didlake has served thousands of people with significant disabilities by providing training, job placement, employment opportunities, and day support services. We provide rewarding and purposeful work.

Why This Role Matters

At Didlake, our mission goes beyond maintaining clean facilities-we create meaningful employment opportunities for individuals with disabilities. As a Lead Worker - Janitorial, you will play a vital role in ensuring high-quality custodial services while mentoring and supporting team members with significant disabilities. Through your leadership, coaching, and hands‑on support, you'll help employees build valuable workplace skills, confidence, and opportunities for career growth within our organization. This position combines leadership and hands‑on custodial work, spending approximately 50% of the time assisting the Janitorial Supervisor with leading the team and 50% performing janitorial duties.

What You Will Do

• Assist the Janitorial Supervisor in coordinating daily custodial operations and ensuring contract requirements are met.
• Lead, train, mentor, and support janitorial team members, including individuals with disabilities.
• Assign daily work, distribute supplies and equipment, and inspect completed work to ensure quality standards are achieved.
• Provide coaching on proper cleaning procedures, equipment operation, and workplace safety.
• Address employee and customer concerns, resolving issues when appropriate and escalating to management as needed.
• Perform routine custodial duties including:
  • Cleaning offices, hallways, restrooms, stairwells, and common areas.
  • Sweeping, mopping, scrubbing, stripping, waxing, and polishing floors using manual and powered equipment.
  • Cleaning windows, doors, fixtures, and other building surfaces.
  • Emptying trash and replenishing restroom and janitorial supplies.
  • Operate custodial equipment and, when required, snow removal equipment.
  • Perform snow and ice removal during inclement weather, including applying ice melt to walkways and entrances when required by contract.
  • Complete required training and maintain compliance with all Didlake policies and safety procedures.
  • Promote a positive, respectful, and team-oriented work environment while maintaining professional conduct and appearance.