Lead Window Installer - Monroeville, PA

Renewal by Andersen LLC; Monroeville (Allegheny County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base pay

Generous benefits

Profit sharing

Retirement plans

Opportunities for advancement

Job summary

Renewal by Andersen LLC is seeking motivated Lead Installers to enhance customer experiences in home upgrades. Responsibilities include installing windows and doors, planning for materials, confirming measurements, and ensuring customer satisfaction on-site. Applicants should have a minimum of 5 years in window installation and managing job sites, along with effective communication and customer service skills.

The role offers competitive pay, benefits, and opportunities for advancement. Join us to help transform homes and lives.

Qualifications

• Minimum of 5 years of window installation experience preferred.
• Ability to coach and mentor other installers.
• Ability to lift up to 50 pounds.

Responsibilities

• Conduct routine to complex window or door installations at a single job site.
• Plan materials and resources pre-arrival to ensure on-site readiness.
• Confirm measurements of windows and doors prior to commencement of work.
• Ensure proper work site shutdown and cleanup after each job.
• Maintain high levels of customer satisfaction on-site.

Skills

Window installation

Managing job sites

Problem solving

Customer service skills

Effective communication

Education

High School diploma or equivalent

Tools

Hand tools

Power tools

Job description

Overview

Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer’s experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre-arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.

Responsibilities

• Conduct routine to complex window or door installations at a single job site.
• Plan materials and resources pre-arrival to ensure on-site readiness.
• Confirm measurements of windows and doors prior to commencement of work.
• Ensure proper work site shutdown and cleanup after each job.
• Provide direction and/or training to Installers in accordance with company guidelines.
• Maintain high levels of customer satisfaction and professionalism on-site.

Soft Skills and Customer Experience

• Represent Renewal by Andersen as the face of the brand; engage with homeowners to explain steps and manage expectations.
• Encourage homeowners to provide online reviews upon job completion.

Qualifications

• High School diploma or equivalent.
• Minimum of 5 years window installation and remodeling experience (preferred).
• Minimum of 5 years managing job sites and leading crews in a construction environment (preferred).
• Ability and willingness to coach and mentor other installers.
• Proven track record of superior workmanship.
• Scheduled availability to work when homeowners are available (between 7 a.m. – 7 p.m.).
• Ability to lift up to 50 pounds.
• Working knowledge of hand and power tools; valid driver’s license.
• Effective communication with peers and homeowners; ability to handle confrontation diplomatically.
• Ability to organize tasks and job requirements; proficient use of tools and equipment.
• Empathy and customer service skills; strong sense of accountability and teamwork.
• Diagnostic skills: assessment, problem solving, and decision making.
• Self-motivation, time- and work-process management, and ability to work independently.

Benefits and Opportunities

• Excellent, competitive base with bonus structure.
• Generous benefits, profit sharing, and retirement plans.
• Fit for Work Program.
• Year-round installation work.
• Certified Master Installer program (training and certification).
• Opportunities for advancement and career development.
• Chance to help people transform their homes and their lives.

Culture and Compliance

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We are committed to recognizing and rewarding success, taking pride in our work, and honoring a legacy built on doing the right thing.

By applying to this job, you may be contacted at the number submitted, including by autodialed calls and texts, for informational and all other purposes by Renewal by Andersen and its affiliated companies (collectively, “RbA”).

Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local laws.