PURPOSE
Renewal by Andersen is looking for accomplished, driven and motivated Lead Installers to help perfect our customer’s experience in upgrading their homes. The Lead Installer is responsible for window and door installation of a single job site. Ensures customer satisfaction, pre‑arrival planning for materials and resources, confirms measurement of window and doors prior to the commencement of work, performs routine to complex window or door installations, and proper work site shut down. Provides direction and/or training to an Installer in accordance with Renewal by Andersen's guidelines.
Construction Aptitude
- Variations in wall materials and thickness
- Different types of casings or sill constructions
- Changes from house settling
- Unforeseen structural damage
Soft Skills
- Taking time to get to know the homeowners
- Explaining to them what will happen throughout the day
- Answering any questions that come up
- Asking the happy homeowner for an online review at the conclusion of the job
Qualifications
- High School diploma or equivalent
- Minimum of 5 years Window installation and remodeling experience preferred
- Minimum of 5 years managing job sites and leading crews in a construction environment preferred
- Ability and willingness to coach and mentor other installers
- A proven track record of superior workmanship
- Scheduled availability to work when homeowners are available and in their homes (between the hours of 7 a.m. – 7 p.m.)
- Ability to lift up to 50 pounds
- Working knowledge of hand and power tools
- Valid driver’s license
- Able to communicate effectively with peers and homeowners
- Ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach, and the ability to maintain perspective under demanding conditions
- Able to organize tasks and job requirements
- Proficient in the use of tools and equipment
- Empathy and customer service skills
- A strong sense of accountability—and an equally strong sense of teamwork
- Diagnostic skills: assessment, problem solving, and decision making
- Self‑motivation, time- and work-process management skills, and the ability to work independently
Benefits
- Excellent, competitive base with bonus structure
- Generous benefits, profit sharing, and retirement plans
- Fit for Work Program
- Year-round installation work
- Certified Master Installer program (training and certification)
- Opportunities for advancement and career development
- A chance to help people transform their homes and their lives
- Profit‑sharing target of $3,500 per eligible employee, prorated across the year and paid quarterly
Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.