Lead Water Restoration Technician – $5K Sign-On

Roto-Rooter Plumbing and Drain Service; Baltimore (MD); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Paid vacation

Paid training

Life insurance

Profit sharing

Tuition reimbursement

Résumé du poste

Roto-Rooter Plumbing and Drain Service is seeking a Water Restoration Lead Technician to oversee water restoration projects, including extraction, cleaning, demolition, setup, drying, and monitoring. This role directs Water Technicians and interfaces with customers to ensure high-quality service.

The position requires 3 years as a Lead Water Restoration Technician, certification upkeep (WRT/ASD), and comfort with Xactimate; a $5,000 sign-on bonus is offered.

Qualifications

• Sales management experience preferably in the restoration or service industry.
• Strong customer service focus and able to communicate effectively with customers.
• Able to work in a fast paced environment.
• Fluent using Xactimate software.

Responsabilités

• Promote our commercial and residential services to insurance agents for properties damaged by water.
• Front line and first responder for our company.
• Inspect site and present solutions to the customer.
• Use Xactimate software to create proposal.
• Be the point of contact for the customer and insurance agent throughout the project.
• Ensure project is completed in established time frame and to the customer’s satisfaction.
• Hire a team of sales representatives and service technicians.

Connaissances

Sales mgmt

Customer service

Communication

Leadership

Xactimate

Formation

IICRC WRT

ASD

Outils

Xactimate

Description du poste

Roto-Rooter Plumbing and Drain Service is seeking a Water Restoration Lead Technician to oversee water restoration projects, including extraction, cleaning, demolition, setup, drying, and monitoring. This role directs Water Technicians and interfaces with customers to ensure high-quality service.

The position requires 3 years as a Lead Water Restoration Technician, certification upkeep (WRT/ASD), and comfort with Xactimate; a $5,000 sign-on bonus is offered.