Lead Watchmaker & Precision Repair Manager

Quality Gold; Fairfield (OH); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

Short/Long-term disability insurance

Paid Time Off

401(k) with company matching

Profit sharing

Adoption assistance

Employee discount

Referral program

Employee assistance program

Job summary

Quality Gold, Inc. in Fairfield, OH is seeking an experienced watchmaker/repair technician to diagnose, repair, and oversee luxury timepiece maintenance. You will lead repairs, ensure adherence to manufacturer specifications, and provide detailed service documentation.

The role requires ten plus years in watchmaking, CW21 certification, and at least five years in a watch repair shop. Full-time, on-site work with generous benefits and ongoing training opportunities.

Qualifications

• Ten plus years of watchmaking/repair experience.
• CW21 Certification and certifications.
• Five or more years of experience in a watch repair shop.

Responsibilities

• Diagnose and repair mechanical performance issues.
• Disassemble, clean, repair, adjust, and reassemble high-end watch movements and components in accordance with manufacturer specifications.
• Perform accuracy and pressure tests to ensure optimal performance.
• Repair or replace worn or damaged watch components, including dial, bracelets, and bezel changes.
• Maintain detailed service documentation, repair notes, and quality control records.
• Restore and refinish cases and bracelets, preserving the original design and finish when applicable.
• Adhere to brand, company, and industry quality standards, including cleanliness and tool calibration requirements.
• Provide customers with estimates for repair and restoration services.
• Maintain tools and ensure tools are correctly calibrated and in good working condition.
• Regular attendance and compliance with the Company's handbook policies and procedures.

Skills

Technical Expertise

Attention to Detail

Manual Dexterity

Problem Solving

Quality Focus

Time Management

Documentation Skills

Communication

Decision-Making

Accountability

Conflict Resolution

Education

CW21 Certification

Job description

Quality Gold, Inc. in Fairfield, OH is seeking an experienced watchmaker/repair technician to diagnose, repair, and oversee luxury timepiece maintenance. You will lead repairs, ensure adherence to manufacturer specifications, and provide detailed service documentation.

The role requires ten plus years in watchmaking, CW21 certification, and at least five years in a watch repair shop. Full-time, on-site work with generous benefits and ongoing training opportunities.