WATCHMAKER

Quality Gold; Fairfield (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off

Profit sharing

Employee discount

Job summary

Quality Gold is seeking a skilled watch repair technician in Fairfield, Ohio to diagnose, repair, restore, and maintain luxury and precision timepieces. This role requires at least five years of experience with watchmaking, attention to detail, and strong diagnostic abilities.

The ideal candidate will perform various tasks including disassembly, cleaning, and reassembly of high-end watch components while adhering to industry standards. Full-time hours with benefits including medical insurance and a retirement plan are provided.

Qualifications

• Five or more years of watchmaking/repair experience.
• Attention to detail and ability to perform precise work.
• Strong diagnostic and analytical abilities.

Responsibilities

• Diagnose and repair mechanical performance issues.
• Disassemble, clean, repair high-end watch movements.
• Maintain detailed service documentation and quality control records.

Skills

Watchmaking/repair experience

CW21 Certification

Knowledge of luxury watch movements

Attention to detail

Fine-motor skills

Diagnostic abilities

Record-keeping abilities

Job description

Job Overview

We are seeking a skilled watch repair technician to diagnose, repair, restore, and maintain luxury and precision timepieces at our facility in Fairfield, Ohio.

Benefits

Medical, dental, and vision insurance; company‑paid life insurance; short/long‑term disability insurance; over two weeks of paid time off; 401(k) with company match; profit sharing; supplemental insurance; adoption assistance; employee discount; referral program; employee assistance program; and more.

Summary

Responsible for diagnosing, repairing, restoring, and maintaining luxury and precision timepieces.

Essential Functions

• Diagnose and repair mechanical performance issues.
• Disassemble, clean, repair, adjust, and reassemble high‑end watch movements and components in accordance with manufacturer specifications.
• Perform accuracy and pressure tests to ensure optimal performance.
• Repair or replace worn or damaged watch components, including dial, bracelets, and bezel changes.
• Maintain detailed service documentation, repair notes, and quality control records.
• Restore and refinish cases and bracelets, preserving the original design and finish when applicable.
• Adhere to brand, company, and industry quality standards, including cleanliness and tool calibration requirements.
• Provide customers with estimates for repair and restoration services.
• Maintain tools and ensure tools are correctly calibrated and in good working condition.
• Regular attendance and compliance with the Company handbook policies and procedures.

Supervisory Responsibilities

No supervisory responsibilities.

Qualifications

The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Five or more years of watchmaking/repair experience.
• CW21 Certification and other applicable certifications.
• Advanced knowledge of luxury watch movements, complications, and materials.
• Attention to detail and ability to perform precise, meticulous work with minimal tolerance for error.
• Exceptional fine‑motor skills, hand‑eye coordination, and manual dexterity.
• Strong diagnostic and analytical abilities to identify root causes of timekeeping or mechanical issues.
• Commitment to craftsmanship and accuracy.
• Ability to manage multiple repairs while meeting service timelines.
• Accurate and thorough record‑keeping abilities.

Preferred Qualifications

• Ten or more years of watchmaking/repair experience.

Physical Demands

• Ability to sit for extended periods while performing detailed repair work.
• Ability to climb or descend one flight of stairs multiple times a day.
• Frequent use of hands and fingers for precision manipulation of small components.
• Visual acuity sufficient for close‑up work, utilizing magnification for extended periods.
• Occasional lifting of up to 25 pounds.
• Ability to maintain a steady posture and focus for prolonged periods.
• Coordination sufficient to handle delicate components without damage.

Work Environment

The work environment is primarily located within a warehouse setting that includes a dedicated, climate‑controlled area for watch repair services. Exposure to typical warehouse conditions such as dust and noise from moving equipment is possible. Adherence to safety protocols and secure area policies is required. Secure area dress code prohibits metal; any medical metal must be inspected or reasonable accommodations may be made.

Schedule

Full‑time hours Monday through Friday from 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m. Some Saturday or additional early/late hours may be required to meet customer deadlines.

Travel

No travel required.

Equal Opportunity Employer Statement

Quality Gold, Inc. prohibits discrimination and harassment of its employees or applicants based on a person’s age, disability, gender, gender identity or expression, sexual orientation, national origin, race, color, religion, veteran status, marital status, genetic information, or any other protected group status.

Additional Information

Quality Gold participates in the Department of Homeland Security and Social Security Administration’s E‑Verify program.