Lead Warehouse Supervisor: Safety, Training & Productivity

UPS Supply Chain Solutions, Inc.; Allentown (Lehigh County); On-site; USD 60,000 - 85,000; Full time

Job summary

UPS Supply Chain Solutions, Inc. seeks a supervisor for Package Handlers to lead and train teams, ensuring safety, productivity, accuracy, and customer service. The role sets high standards and fosters a collaborative, efficient warehouse environment.

The supervisor will oversee workforce development, handle coaching, and enforce safety policies across shifts, while coordinating with management and customers to maintain operational excellence.

Qualifications

• Bachelor’s Degree or International equivalent preferred.
• Management experience preferred.
• Strong oral and written communication skills required.
• Working knowledge of Microsoft Office.
• Ability to lift 70 lbs./32 kgs.

Responsibilities

• Develops and maintains good working relationships with employees, management, and customers.
• Facilitates training with new and current employees.
• Ensures safety policies and procedures are followed at all times, in compliance with requirements.
• Manages department resources to maximize output, accuracy, and efficiency.
• Promotes a positive, team-oriented work environment with proactive communication and cooperation.
• Implements employee development plans to support growth.
• Provides orientation, training materials, and regular evaluations for department personnel.

Skills

Leadership experience

Oral and written communication

Physical stamina

Education

Bachelor’s Degree or international equivalent

Tools

Microsoft Office

Job description

UPS Supply Chain Solutions, Inc. seeks a supervisor for Package Handlers to lead and train teams, ensuring safety, productivity, accuracy, and customer service. The role sets high standards and fosters a collaborative, efficient warehouse environment.

The supervisor will oversee workforce development, handle coaching, and enforce safety policies across shifts, while coordinating with management and customers to maintain operational excellence.