Lead Warehouse Operations Supervisor

BGDC Distribution, Inc.; Salem (VA); On-site; USD 65,000 - 75,000; Full time

Job summary

BGDC Distribution is seeking an Operations Supervisor to oversee daily warehouse activities for an assigned shift, directing receiving, warehousing, inventory control, and shipping to meet service and cost goals.

Under the Operations Manager, you will supervise associates, maintain safety standards, coordinate schedules, monitor performance, and drive continuous improvement across the distribution center in Virginia.

Qualifications

• Strong leadership and team-building skills with the ability to supervise, coach, and motivate associates.
• Excellent communication and interpersonal skills with the ability to interact effectively across departments and organizational levels.
• Proven ability to work effectively in a fast-paced, deadline-driven environment.

Responsibilities

• Supervise and coordinate the unloading of inbound shipments, orderly stacking of products, and accurate picking and staging of outbound shipments to maintain optimal quality and efficiency.
• Ensure inbound and outbound shipments are accurate, complete, and free from damage.
• Facilitate effective cross-shift communication to ensure operational continuity and performance consistency.
• Oversee the safe and efficient operation of all material-handling equipment and enforce safety standards at all times.
• Maintain a clean, organized, and secure work environment while ensuring compliance with all safety, and sanitation policies.
• Investigate and report all safety incidents and policy violations promptly; ensure adherence to OSHA, MSDS, and company safety standards.
• Direct and motivate assigned work teams to achieve operational and service goals.
• Conduct pre-shift or post-shift meetings to communicate updates, reinforce expectations, and promote engagement.
• Develop and maintain work schedules and assign tasks to ensure adequate staffing levels and responsiveness to fluctuating workloads.
• Monitor associate performance, provide feedback, and complete performance appraisals in a timely manner.
• Counsel and coach employees on performance, professional development, and workplace behavior.
• Identify training needs and coordinate or provide appropriate instruction to support associate growth and effectiveness.
• Participate in personnel decisions, including promotions, transfers, and corrective actions, in collaboration with leadership.
• Prepare and maintain accurate records of attendance, performance, productivity, and inspection results.
• Collaborate with other departments and managers to resolve operational challenges and improve workflow.
• Conduct regular safety and sanitation audits according to schedule.
• Uphold company policies, procedures, and operational standards.
• Perform other duties and responsibilities as assigned to support departmental and company objectives.

Skills

Leadership

Communication

Deadline-driven

Attention to detail

Judgment

Multitasking

Problem solving

Customer focus

Continuous improvement

Computer literacy

Education

High School Diploma

Associates degree preferred

2+ years supervisory or warehouse experience

Job description

BGDC Distribution is seeking an Operations Supervisor to oversee daily warehouse activities for an assigned shift, directing receiving, warehousing, inventory control, and shipping to meet service and cost goals.

Under the Operations Manager, you will supervise associates, maintain safety standards, coordinate schedules, monitor performance, and drive continuous improvement across the distribution center in Virginia.