Lead Warehouse Operations Supervisor

Penske Logistics; Avondale (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Penske Logistics in Avondale, AZ is seeking an experienced Senior Operations Supervisor to lead hourly associates and coordinate daily tasks. The role emphasizes safety, productivity, and customer service while aligning with cost objectives.

You will oversee scheduling, performance management, and adherence to company policies, with opportunities to influence processes and participate in continuous improvement initiatives. This position requires travel as needed and a stable attendance record.

Qualifications

• 2 - 4 years related functional experience.
• High School Diploma or equivalent required.
• Bachelor's Degree preferred.
• Strong written/oral communication and organizational skills are required.
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation and drug screening required.

Responsibilities

• Communicate performance standards that are specific and measurable, Interview hourly associates and provide recommendations for hire, Monitor attendance, productivity, and other performance markers and provide counseling and/or recognition to associates as needed.
• Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control, Evaluate and recommend changes in preferred work methods to increase productivity of dispatch/warehouse operations.
• Assist in new associate training, Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift, Have a thorough working knowledge of the site's operating systems to ensure operational compliance and correct exception resolution, Complete all necessary records and reports in a timely and accurate fashion.
• Ensure compliance with financial policies and procedures such as inventory accuracy and control, returns, damages, etc, Understand the relationship between decision-making and profitability, Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets.
• Ensure day-to-day management and associate activities are in alignment with the location safety strategy, Provide associates with communication, training, feedback, and direction to ensure safe performance, Ensure compliance with all applicable regulatory agencies and company policies and procedures.
• Understand the location-specific customer goals & objectives, Ensure the customer knows that we are committed to helping them meet their objectives, Determine areas that could benefit from Continuous Improvement efforts.
• Properly plan work assignments to ensure effective use of fleet/warehouse equipment, Work with hourly associates to ensure they understand safe and efficient operation of equipment.

Skills

Leadership

Interpersonal skills

Communication

MS Office

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Penske Logistics in Avondale, AZ is seeking an experienced Senior Operations Supervisor to lead hourly associates and coordinate daily tasks. The role emphasizes safety, productivity, and customer service while aligning with cost objectives.

You will oversee scheduling, performance management, and adherence to company policies, with opportunities to influence processes and participate in continuous improvement initiatives. This position requires travel as needed and a stable attendance record.