Lead Waiter / Waitress

Masonicare Corp; Wallingford (CT); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401K Matching

Work-Life Balance

Career Growth

Job summary

Masonicare at Ashlar Village in Wallingford, CT is seeking an experienced Lead Waitstaff member for day and evening shifts. This part-time role involves leading wait staff, setting up and serving meals to residents, and ensuring excellent service.

Responsibilities include training staff on service standards, presenting menus to residents, and maintaining professional conduct. Competitive pay and comprehensive benefits are offered.

Qualifications

• Education: Some high school.
• Experience: Experienced Wait Staff Necessary.
• Knowledge of dining room systems and good communication skills.

Responsibilities

• Assign and lead wait staff to complete prep and post-service tasks in a timely manner.
• Present menu Showtime clearly to residents and train staff on presentation.
• Wait on tables promptly ensuring residents' needs are met.
• Interact with residents, families, and coworkers professionally.
• Work in proper uniform and arrive on time for shifts.
• Attend mandatory education events and help lead staff training.
• Communicate respectfully with supervisors and staff.
• Speak positively about team members and customers.
• Recognize contributions of staff and encourage teamwork.
• Greet residents by name and maintain eye contact.
• Be willing to step beyond primary duties to assist customers.
• Perform other duties as assigned.

Skills

Dining room systems

Good communication

Education

Some high school

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Employee - Part-Time Service Workers Wallingford, CT, US

Salary Range: $17.00 To $22.00 Annually

Masonicare at Ashlar Village - Wallingford, CT

Day & Evening Shift / 32.5hrs/wk / EOW

We are committed to supporting our employees with competitive pay, comprehensive benefits such as medical insurance, dental insurance, vision insurance, paid time off, tuition reimbursement, matching 401K retirement plan, work-life balance, and career growth opportunities.

Leads waitstaff. Sets up and assembles various foods to be served to the residents. During the meal service, responsibilities include meeting resident’s needs and serving various other foods in an attractive professional manner. Overseeing and assisting other wait staff when needed. Training wait staff proper steps of service, training proper behaviors to include excellent customer service skills.

Lead Waitstaff - Essential Responsibilities:

• 1. Must assign and lead wait staff to complete preporatory service assignments and post-service assignments in a timely manner. Work with team to complete side work.
• 2. Must participate in menu Showtime and present it to residents in a clear, informative and courteous fashion. Train staff on how to present menu to residents.
• 3. Wait on tables in a timely manner and ensure resident needs are met promptly and accurately. Host or Wait Tables to ensure the best service for our residents.
• 4. Interact with residents, families and coworkers in a professional manner.
• 5. Report to work on time and in proper uniform (clean shirt, apron, name tag, black slacks and non-slip shoes, and a pen). During Showtime, ensure all other wait staff is in proper uniforms before they go out onto the floor.
• 6. Attend all mandatory education events. Help lead educational events for Wait Staff.
• 7. Communicate in a respectful open honest manner. Work with Supervisors to help communicate to other wait staff.
• 8. Speak positively about team members and customers.
• 9. Appreciate and recognize the contributions of other. Work with Supervisors on recognizing the wait staff.
• 10. Create Eye Contact, Smile and Greet by Name whenever possible.
• 11. Demonstrate willingness to step out of your primary duties to assist customers and fellow team members.
• 12. All other duties as assigned.

Qualifications:

Education: Some high school

Experience: Experienced Wait Staff Necessary

Knowledge/Skills/Abilities: Knowledge of dining room systems and good communication skills.

Physical and Mental Demands: Continuous standing, walking, bending, crouching, pushing/pulling and carrying lifting. Stress related demands from customer satisfaction.